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Lucky Chann
Lucky Chann at Honda North

Lucky Chann

Express Service Advisor

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
48 Reviews
5.0

48 Reviews

Write a Review

48 Reviews of Lucky Chann

October 08, 2026

Dealership Rating
Employee Rating

My experience was costly but necessary I guess! The staff is always very friendly and helpful! More

by Rossjwh46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Tyler Dorazio, Kimberly Grimes

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Oct 08, 2026

Honda North responded

Your recognition of our staff’s friendly and helpful service means a lot to our service department. We understand servicing your Honda CR-V is an important investment, so hearing our team could make the process easier is rewarding. Sincerely, Honda North

September 26, 2026

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Employee Rating

Went very well. I was there about 1 hour. I left with a very car. Very happy More

by nachouinard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Kimberly Grimes

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Sep 26, 2026

Honda North responded

Your note about having service completed in about an hour reflects our service department’s commitment to efficiency. Your five-star rating and kind words mean a lot to our team, and we’re glad we could care for your Honda Accord. Sincerely, Honda North

September 03, 2026

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Employee Rating

Always treated with respect. Great service and very comfortable waiting. Service manager was careful to go over the invoice with me More

by RBUDAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2026

Honda North responded

Hi Budak! We are grateful for your feedback about our Service Manager! We hope to serve you at Honda North again! Sincerely, Honda North Danvers, MA www.hondanorth.com

Sep 03, 2026

Honda North responded

Hi Budak! We are grateful for your feedback about our Service Manager! We hope to serve you at Honda North again! Sincerely, Honda North Danvers, MA www.hondanorth.com

Sep 03, 2026

Honda North responded

Hi Budak! We are grateful for your feedback about our Service Manager! We hope to serve you at Honda North again! Sincerely, Honda North Danvers, MA www.hondanorth.com

Sep 03, 2026

Honda North responded

Hi Budak! We are grateful for your feedback about our Service Manager! We hope to serve you at Honda North again! Sincerely, Honda North Danvers, MA www.hondanorth.com

Sep 03, 2026

Honda North responded

Hi Budak! We are grateful for your feedback about our Service Manager! We hope to serve you at Honda North again! Sincerely, Honda North Danvers, MA www.hondanorth.com

June 07, 2026

Dealership Rating
Employee Rating

I was happy with the way I was treated. Everyone at Honda North was very nice and helpful. Great service! More

by jpl761
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Dake, Ivanete Borges, Chad Nobrega, Steve Neidig, Stephanie Killian , Sean

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Jun 07, 2026

Honda North responded

What a pleasure to hear you felt well cared for during your visit. We’re delighted our team’s kindness and support made your experience great. Feel free to reach out any time for your Honda needs. Sincerely, Honda North

April 16, 2026

Dealership Rating
Employee Rating

Service coordinator Tyler explained the unexpected maintenance issues identified during scheduled maintenance, and the service team was able to get all jobs done before closing time. More

by Phil Schwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Tyler Dorazio

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Apr 16, 2026

Honda North responded

Thanks for the five-star rating! We’re glad Tyler clearly explained the unexpected maintenance items during your CR-V’s scheduled service and that our team finished everything before closing time. We appreciate you trusting us with your Honda. Sincerely, Honda North

March 31, 2026

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Employee Rating

The staff at Honda North are professional and accommodating. I am on my second lease and would not go anywhere else. More

by marie256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Aizaz Shah, Kimberly Grimes , Frailin Baez

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Mar 31, 2026

Honda North responded

Thank you for returning to us for your second lease. We’re glad our professional and accommodating team made the process smooth. We appreciate your loyalty and look forward to assisting you again. Sincerely, Honda North

March 25, 2026

Dealership Rating
Employee Rating

Honda North is professional, efficient and a pleasure to do business with. I look forward to doing business with them in the future. More

by jscun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Kimberly Grimes , Frailin Baez

Print
Mar 25, 2026

Honda North responded

Thank you for trusting our team with service on your Honda CR-V. Chad and Dominic enjoyed making the process smooth and efficient for you. We look forward to assisting you again down the road. Sincerely, Honda North

February 08, 2026

Dealership Rating
Employee Rating

Always helpful with my concerns. Always courteous. And respectful. Efficient, and do very best to have things completed in a timely manner. I appreciate the service department very More

by Jjgadbois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Kimberly Grimes , Frailin Baez, Sean Hill - 5 stars

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Feb 08, 2026

Honda North responded

We appreciate the chance to assist with your Honda CR-V Hybrid and are glad our team could address your concerns respectfully and efficiently. It’s great to know we completed the work in a timely manner. Thank you for recognizing our service department.

January 17, 2026

Dealership Rating
Employee Rating

Lucky was a nice guy and everything was perfect! ! Easy peasy 😊😊😊 You are the best More

by irish4479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2026

Honda North responded

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

January 16, 2026

Dealership Rating
Employee Rating

Great Customer Service from the initial phone call to the completed work. Great from Beginning to End thank you More

by Lwnvotano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Forshay

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Jan 16, 2026

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

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