872 Reviews of Honda North - Service Center
Incredible staff, professional and knowledgeable. My dealership of choice for any issues I have with my Subaru. Trusted and comprehensive when it comes to repair and service. Thank you for everything My dealership of choice for any issues I have with my Subaru. Trusted and comprehensive when it comes to repair and service. Thank you for everything you provide. More
Honda North is responsive, kind and reliable. Each interaction whether it was the car buying process or coming in for a service I have been impressed. Each interaction whether it was the car buying process or coming in for a service I have been impressed. More
I took my vehicle in for an oil change. When I got back to my vehicle, I found the driver's seat reclined. For the amount of driving there is no reason for the technician to recline the sea When I got back to my vehicle, I found the driver's seat reclined. For the amount of driving there is no reason for the technician to recline the seat. It is not their personal vehicle. Show respect for the customer's vehicle. This is not the first time this happened at this dealership. I hope it never happens again. I don't think anyone actually reads these reviews. I have submitted other reviews with complaints and no one contacted me. Neither Honda or the Honda North dealership contacted me after I submitted complaints in the passed. More
I went in for an oil change and car wash. Everyone was very professional. In and out pretty quick. Even my salesman Jason Okeefe came over and checked in. Definitely be back. Everyone was very professional. In and out pretty quick. Even my salesman Jason Okeefe came over and checked in. Definitely be back. More
Tyler, Ryan and Chad were who I interacted with. This is a great service operation. Everyone I gave net since 2012 have been.very helpful, kind and polite. You feel at home at Honda North. This is a great service operation. Everyone I gave net since 2012 have been.very helpful, kind and polite. You feel at home at Honda North. More
Worst service accommodations, no response from service in timely manner and when some ladies answer the phone they are helpless and no intentions to help. Message machine always full. This is has to change. timely manner and when some ladies answer the phone they are helpless and no intentions to help. Message machine always full. This is has to change. I respect Honda North as the organization but service customer service is worst. You may need to hire new passionate people. More
I’ve been to this dealership many times. I’m always impressed with their professionalism and attention to detail. It’s a pleasure no matter the type of work being done because I feel I’m th I’m always impressed with their professionalism and attention to detail. It’s a pleasure no matter the type of work being done because I feel I’m the only person being interacted with. A very pleasant experience overall. More
Told me 3 hours to repair, and got me out of there in 45 minutes. Was doubtful that the sun visor replacement would be covered under warranty, but the parts and labor were no charge. My service representati minutes. Was doubtful that the sun visor replacement would be covered under warranty, but the parts and labor were no charge. My service representative was Sean who was very helpful, and I met up with Mike my salesman who ensured that the whole process went smoothly. Very pleased. More
I went for an oil change and a tire rotation on Saturday 8/20/22 @ 8:30 AM. They called me after 45 minutes and said I was all set and the work was completed. When I got to my car it was still in line to b 8/20/22 @ 8:30 AM. They called me after 45 minutes and said I was all set and the work was completed. When I got to my car it was still in line to be serviced and nothing had been done. They said, oh sorry and I proceeded to wait another 90 minutes. When they finnally came back they had only done the oil change even though I brought it for both services and they reccomend a tire rotation at 15,000 miles. It is supposed to be express service and I waited forever and they didn't do what I asked for or what they recommend to keep the car in good service standing. What a joke. More
Well done as always! Stopped in unannounced with a 4 inch steel rod jammed in my tire. Frailin, the auto technician had me on the road in no time. He was very friendly a Stopped in unannounced with a 4 inch steel rod jammed in my tire. Frailin, the auto technician had me on the road in no time. He was very friendly and kept me informed on the status of my vehicle. I’m so grateful. More