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Frailin Baez
Frailin Baez at Honda North
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Frailin Baez

Express Service Technician

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Frailin Baez

March 05, 2024

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Employee Rating

Tyler was very nice, friendly and polite, he help me with my big problem with my Honda...Thank"u More

by Miguelservellon
Recommend Dealer
Yes

Other Employees Tagged: Jameel Nichols, Ariel Vittini, Joe Giacometti, Tyler Dorazio, Dominic Rubino

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Mar 05, 2024

Honda North responded

Hi Miguel! Thank you so much for your kind words! We're thrilled to hear that Tyler was able to assist you with your Honda and resolve the problem you were facing. Providing excellent service is always our top priority, and it's wonderful to know that Tyler's friendliness and expertise made a positive difference for you at Honda North! Sincerely, Honda North Danvers, MA www.HondaNorth.com

February 24, 2024

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The only place I would buy a car. The service department is excellent and timely! More

by Marg
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Recommend Dealer
Yes
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Feb 25, 2024

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

February 09, 2024

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The reason why I buy my cars at Honda North, the service dept is excellent More

by christine squillace
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Recommend Dealer
Yes

Other Employees Tagged: Lucky Chann , Ed Dake is the BEST!

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Feb 09, 2024

Honda North responded

We really appreciate you taking the time to leave Honda North this awesome review, thank you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 29, 2023

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I have bought two cars from Honda North. I am always pleased by the service I have received at this dealership. They have always been honest, efficient and I know I will be completely sati More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Baez, Jorge Gomez, Lucky Chann, Robert Conwell, Romaine Goffe, Steve Boyd, Tyler Dorazio

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Nov 29, 2023

Honda North responded

Hey Yvonne, thank you for the 5-star rating! We're happy to know you've had consistently positive service experiences with our team at Honda North. We appreciate your trust and loyalty! Drive safely! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 26, 2022

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Employee Rating

Well done as always! Stopped in unannounced with a 4 inch steel rod jammed in my tire. Frailin, the auto technician had me on the road in no time. He was very friendly a More

by dsmarquis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jul 27, 2022

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frailin and our team were able to help in such a timely manner. Thank you again for choosing Honda North, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

October 27, 2021

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Friendly dealer ship love the way that Enyel Moronta helped us super helpful. Highly recommend! He will make sure you leave not only with a car but a smile as well. More

by Destiny Jimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Mzaouakk, Jameel Nichols , Enyel Moronta

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Oct 28, 2021

Honda North responded

Destiny, Thanks for your feedback on your recent visit to Honda North. I'm glad to hear that Enyel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Sincerely, Honda North

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