Frailin Baez
Frailin Baez at Honda North

Frailin Baez

Express Service Technician

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Frailin Baez

March 31, 2026

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The staff at Honda North are professional and accommodating. I am on my second lease and would not go anywhere else. More

by marie256
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Recommend Dealer
Yes
Mar 31, 2026

Honda North responded

Thank you for returning to us for your second lease. We’re glad our professional and accommodating team made the process smooth. We appreciate your loyalty and look forward to assisting you again. Sincerely, Honda North

March 25, 2026

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Honda North is professional, efficient and a pleasure to do business with. I look forward to doing business with them in the future. More

by jscun
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Recommend Dealer
Yes
Mar 25, 2026

Honda North responded

Thank you for trusting our team with service on your Honda CR-V. Chad and Dominic enjoyed making the process smooth and efficient for you. We look forward to assisting you again down the road. Sincerely, Honda North

February 08, 2026

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Always helpful with my concerns. Always courteous. And respectful. Efficient, and do very best to have things completed in a timely manner. I appreciate the service department very More

by Jjgadbois
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Recommend Dealer
Yes
Feb 08, 2026

Honda North responded

We appreciate the chance to assist with your Honda CR-V Hybrid and are glad our team could address your concerns respectfully and efficiently. It’s great to know we completed the work in a timely manner. Thank you for recognizing our service department.

October 07, 2025

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Fantastic group of people. They bend over backwards to help with the problems. Will continue to go to them More

by alysbandit
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Recommend Dealer
Yes
Oct 07, 2025

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

September 24, 2025

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Consistently good experiences with them over the years. Never much of an issue there thankfully More

by cardealer.com.modified815
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Recommend Dealer
Yes
Sep 24, 2025

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

May 09, 2025

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I recently had my oil changed at Honda North… Fast , efficient friendly service from start to finish!!! Thank you!!!! More

by Mpirone77
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Dorazio

May 09, 2025

Honda North responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

December 18, 2024

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I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

by victoriashal
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Recommend Dealer
Yes
Dec 18, 2024

Honda North responded

Thank you, Victoria, for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

November 23, 2024

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I can only say great things about this dealership , newly renovated and great staff , experience was great More

by figueroacameron
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortiz, Stephanie Killian

Nov 25, 2024

Honda North responded

Thank you for the glowing review! We're delighted to hear that your experience at Honda North was a positive one and that our newly renovated space met your expectations. We appreciate your support! Sincerely, Honda North Danvers, MA www.hondanorth.com

October 16, 2024

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I was very pleased with the service received from Honda North and in particular with the great job done by Mr Gomez communicating to me what and why certain service requirements were necessary!! Mr Gomez More

by Bob
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez

Oct 16, 2024

Honda North responded

Bob, we're delighted to hear that Mr. Gomez provided excellent communication and service during your visit to Honda North! Thank you for sharing your positive experience with us! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 20, 2024

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My Honda North visits are always a positive experience based on the courtesy and the quality of work done on my cars More

by Ellie
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kovacek , Jairo Baez, Steve Boyd, Robert Conwell, Brian Garcia, Joe Giacometti, Matt Moscatel

Jul 22, 2024

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

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