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Honda North - Service Center

Danvers, MA

4.7
864 Reviews
Call Service Center (978) 539-5059

864 Reviews of Honda North - Service Center

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July 18, 2024

I have been a Honda North customer for over 20 years and my sudden need to stop there on Tuesday was one reason why. I was greeted immediately, problem identified, repaired in 2 hours. I will always be More

by marilynjburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Tom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Honda North responded

Thank you, Marilyn, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Sincerely, Honda North

July 15, 2024

Always considerate and clear with their service. I've been coming here for a couple of decades. Good service & conscientious and considerate personnel! Highly recommend! More

by jhoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Jul 15, 2024 -

Honda North responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

July 12, 2024

Chad Nobrega, service coordinator, makes dealing with this dealership a breeze. He is very courteous, helpful and professional. Highly recommend. I have been very satisfied with the work performed on my More

by mprkn0ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Honda North responded

It's great to hear that Chad was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

July 12, 2024

I brought my Honda CRV in for oil and filter change early am.The service was fast. More

by suegus75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

July 10, 2024

Pleasent people and great service! Never have to wait long and they do the job right. More

by jbdesserts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Carundolo
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Jul 10, 2024 -

Honda North responded

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

July 10, 2024

I always have great experience when I have my car serviced at Honda North. Highly recommended! More

by Cris D. Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baez, Joe Giacometti
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Jul 10, 2024 -

Honda North responded

Thank you so much for your excellent review, Cris! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda North to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

July 02, 2024

My appointment was for 4 new tires and a serpentine belt. The day before, my battery died.. so when I arrived, they were able to add that to the list and got everything done by next day. Thanks. More

by DanL.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Honda North responded

Dan, we're glad to hear that our team at Honda North could accommodate your needs and get everything done promptly. Thanks for sharing your experience! We'll see you next time. Safe travels! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 28, 2024

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told m More

by polarbear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Rubino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Grimes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Honda North responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North

Jul 04, 2024 -

polarbear1990 responded

Thank you, but short of a refund, there is not much to discuss here. You can check the email exchange between myself and Dominic. I have literally spent thousands of dollars at your dealership over the years and consider this episode (I.e. being provided an unnecessary repair diagnosis, then being charged for it on top of that) unacceptable. And to boot, all anyone seems to care about is the survey, not customer service.

June 27, 2024

Good dependable timely no wait trustworthy friendly . Immediately serviced my car. Knowedgable Supplied update upon lea ing More

by Karpowicz.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Woolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jairo Baez
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Jun 27, 2024 -

Honda North responded

Thanks for sharing your experience! We're glad to hear our Honda North team provided timely and dependable service. We appreciate your trust in us! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2024

Jorge was excellent will be back for regular maintenance for 3020 Honda CR-V in the future. More

by Old enough
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

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