Honda Of Middleburg Heights

The Best! Everyone is attentive, helpful and friendly. I would like to give special thanks to Paul who has taken care of me for years, Marla, Fred & Bo. I high Everyone is attentive, helpful and friendly. I would like to give special thanks to Paul who has taken care of me for years, Marla, Fred & Bo. I highly recommend Sunnyside Honda! More

I'm convinced they're angels Every single person I spoke to (Sales Assistant Heather, Salesman Steve, Steve's Manager Paul and Finance Terry) was an absolute pleasure and had me s Every single person I spoke to (Sales Assistant Heather, Salesman Steve, Steve's Manager Paul and Finance Terry) was an absolute pleasure and had me smiling and happy the entire time I was at Sunnyside. I had originally gone to Ganley where they told me the Honda Civic EX no longer exists in addition the side camera that I so much enjoyed. They tried to push me into a Civic Sport where I would be losing almost all the features I loved in the lease I was currently driving. I called up to Sunnyside and Heather got me in touch with Steve who told me they were definitely not being honest and he would gladly take care of me if I came on over. Leaving Ganley was the beat decision I made that day! Once I arrived and met Steve the experience just kept getting better. Paul came over and apologized for the experience I had and promised he'd do whatever he could to make it up to me. He delivered that promise. Heather called Steve and asked if I made it in while I was still at his desk. She asked to speak with me and told me how happy she was I was there and she was able to see I got exactly the car I wanted for the price I wanted. It was the kindest thing I'd ever experienced at a car dealership. Terry was such a treat during the finance process. He made it easy and made me feel so proud of myself for being so young and accomplishing the things I was. I will never go to any other Honda and I will forever encourage friends and family to do the same. THANK YOU! More

Fast, informative and very professional Service department was fast, informative and very professional. I recommend Sunnyside to friends and relatives. I will definitely continue to have all Service department was fast, informative and very professional. I recommend Sunnyside to friends and relatives. I will definitely continue to have all service performed at Sunnyside Honda. More

New Car buying My husband and I had a great experience with Honda Sunnyside at Middleburg Hts. Worked with a greats sales guy - Mohamed. Will definitely return for o My husband and I had a great experience with Honda Sunnyside at Middleburg Hts. Worked with a greats sales guy - Mohamed. Will definitely return for our next car. More

Service Department I would suggest you use another dealership for maintenance on your vehicle, at Sunnyside they like to overcharge, they offer a free wash but rarely de I would suggest you use another dealership for maintenance on your vehicle, at Sunnyside they like to overcharge, they offer a free wash but rarely deliver it, the service department staff in condescending: I drought the civic in because the tire pressure light kept coming on the woman at the service counter said “you brought your car up here for tire pressure c’mon” hey after two more visits they finally realized I had a nail in the tire wow they are quick for morons anyway. More

Oil change service Polite and courteous staff. Service advisor Laura Flick explained all to me and went over the service inspection explaining all I the results to me. Polite and courteous staff. Service advisor Laura Flick explained all to me and went over the service inspection explaining all I the results to me. Outstanding employee. More

Great Honda Dealer Great people and a nice selection of cars in their inventory. Great Service and good popcorn too! Very Knowledgeable people. We were very happy with Great people and a nice selection of cars in their inventory. Great Service and good popcorn too! Very Knowledgeable people. We were very happy with our deal. More

My CR-V Everyone was exceptional! I appreciate the time and attention to detail I was given. I would without a doubt purchase another car from Sunnyside Hon Everyone was exceptional! I appreciate the time and attention to detail I was given. I would without a doubt purchase another car from Sunnyside Honda. More

Good experience No hassle. No pressure. Found a great car at a great price. In and out quickly. They were very honest and straightforward. They seemed truly conc No hassle. No pressure. Found a great car at a great price. In and out quickly. They were very honest and straightforward. They seemed truly concerned about meeting my needs and not driving every last penny of sales. I also come here often for service on my other Accords and always feel they are competent and helpful. More

Pleasant and helpful Everyone that I deal with here is very pleasant and helpful. If there are any issues that need to be dealt with, they explain everything well. It has Everyone that I deal with here is very pleasant and helpful. If there are any issues that need to be dealt with, they explain everything well. It has been a very good experience working with this dealership and this service department. More