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Honda Of Middleburg Heights

Middleburg Heights, OH

4.8
325 Reviews
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7700 Pearl Rd

Middleburg Heights, OH

44130

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Showing 325 reviews

January 04, 2019

SERVICE DEPT I HAD MY HONDA CRV IN FOR OIL CHANGE AND TIRE ROTATION. I RECEIVEDFRIENDLY CUSTOMER SERVICE B KNOWLEDGABLE EMPLOYEES. GLAD TO GET A CAR WASH AND HA More

by DL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept: dont know his name, but he assisted me with attempting to download my iphone contacts. Very knowledgable person., Laura Flick
Jan 08, 2019 -

Honda Of Middleburg Heights responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sunnyside Honda's Service Department. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

January 04, 2019

Best service department anywhere. Prompt and attentive to customers. Bob Haws runs a tight ship and is extremely knowledgeable. I appreciate the conscientiousness of his entire team. More

by Happy Sunnyside Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kvasnicka , Bob Haws, Laura Flick
Jan 08, 2019 -

Honda Of Middleburg Heights responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

December 16, 2018

Had oil, filter, break fluid and wipers replaced on vehicle Easy to make an appointment, knowledgeable and friendly staff. The car was ready when the service rep said it would be. Enjoyed the coffee and wifi More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović
Dec 17, 2018 -

Honda Of Middleburg Heights responded

Paul, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

December 03, 2018

LOVE MY NEW ACCORD We have bought alot of cars over the years and Sunnyside was the most pleasant dealership we have ever worked with. Everyone was so courteous and help More

by Accord Lover
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Marla Franklin
Dec 07, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Marla was helpful during your visit and that you love your new Honda Accord. If you have any questions, please don't hesitate to reach out to us again. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

November 16, 2018

Leasing of a CR-V A very good place to see all of the Hondas. The test drive was helpful. Most important was the helpfulness of the sales rep - Tim King. More

by jefsauce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Moeschl
Nov 19, 2018 -

Honda Of Middleburg Heights responded

Tim, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

November 01, 2018

PROFESSIONAL STAFF I like that the staff is always very friendly, courteous and professional. The service becomes a lot less painful, and when there will be a delay, I More

by Muffie Tilden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović, John Adams, Laura Flick
Nov 08, 2018 -

Honda Of Middleburg Heights responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

October 03, 2018

Very quick, easy and honest. Getting into my new 2018 Honda Civic was a breeze. I was in great hands working with Mark Gonzales making the process very quick, easy and honest. More

by mel_003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gonzalez
Oct 04, 2018 -

Honda Of Middleburg Heights responded

Thank you for taking the time to submit this awesome feedback. I am pleased that Mark could make your visit quick and easy, and we believe that's how every car buying experience should be. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

October 01, 2018

Sunnyside Earns your trust Sunnyside earns your trust with fast, friendly, and efficient service. They treat you like family and communicate extraordinarily well! They make a ma More

by west2eastpilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Oct 04, 2018 -

Honda Of Middleburg Heights responded

Thank you for recognizing your experience at Sunnyside Honda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 26, 2018

Great dealer to work with I purchased a used CR-V from Sunnyside. Marla Franklin was great to work with. The entire transaction was good, the description posted on their web s More

by brian123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit quick and smooth, and we believe that's how every car buying experience should be. Don’t hesitate to call or stop in should you have any questions. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 26, 2018

Great customer service I recently bought my Odyssey here and worked with Marla and Nancy! They were compassionate and understanding of my situation and were willing to take More

by Courtneylyn11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Nancy Moeschl
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Marla and Nancy. Please let us know if we can help you with anything else. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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