Honda On Grand

FAANTASTIC EXCELLENNT SERVICE &BEST PRICE AGREED TO A PRICE ON THE PHONE, CAME IN TO PURCHASE,EVERYTHING WAS THE SAME AS PREVIOUSLY AGREED TO , WITHIN AN HR DROVE HOME WITH A NEW CAR. GREAT AGREED TO A PRICE ON THE PHONE, CAME IN TO PURCHASE,EVERYTHING WAS THE SAME AS PREVIOUSLY AGREED TO , WITHIN AN HR DROVE HOME WITH A NEW CAR. GREAT GUYS GREAT FINANCE DEPT More

Excellent! This is the third Honda I have purchased from Grand Honda. They experience has always been wonderful. They are good people, the prices are reasonabl This is the third Honda I have purchased from Grand Honda. They experience has always been wonderful. They are good people, the prices are reasonable and the transaction is hassle free. Strongly recommend them to friends and family. More

Excellent service I purchased a Honda civic 2017 from them. They gave me best rate possible, even lesser than other honda dealers in Chicago area. On the day of purch I purchased a Honda civic 2017 from them. They gave me best rate possible, even lesser than other honda dealers in Chicago area. On the day of purchase, processing was really quick. Their manager was really nice, helped us in getting the extended warranty in discounted price. All in all I had really good experience. More

Purchase of New Vehicle We had a great experience with the purchase of our new vehicle. Ryan contacted us by email regarding the vehicle we were inquiring about. He provide We had a great experience with the purchase of our new vehicle. Ryan contacted us by email regarding the vehicle we were inquiring about. He provided us with a great hassle-free price, and the vehicle was even available when we got to the dealership. We were in and out of the dealership with our new vehicle within about 2 hours. More

Bought a new CR-V EX-L Ryan was very professional and helped me get the best deal possible. I would definitely recommend Ryan and this dealership to all of my friends. Ryan was very professional and helped me get the best deal possible. I would definitely recommend Ryan and this dealership to all of my friends. More

Rude, rude, rude I visited Honda on Grand to shop for a used car with my husband. The first half hour we spent test driving cars with our salesman was fine. They had s I visited Honda on Grand to shop for a used car with my husband. The first half hour we spent test driving cars with our salesman was fine. They had several of the same car, similar miles, history, etc. on the lot. When we settled on one, we had some questions about the CarFax report - a discrepancy with the dates of when it was sold and when they acquired the title. The used car manager, Dan Ditusa, came over to explain, saying "the girl" quit and the other "girl" left the paperwork sit on her desk. Okay, you call your female employees girls (RED FLAG!). Our salesman came back and we began negotiating a price for the car. He immediately called his manager, Dan Ditusa, back over, who assured us that their prices were the lowest of any car dealerships in the area (not true), but came back with a lower offer anyway. We then counter-offered, and that's when things went haywire. Mr. Ditusa became very upset, accusing us of "playing games" (actually, we were hoping to buy a car that night), wasting his time (a total of 10 minutes), and "doing our research" (guilty). We kept trying to get up and leave and he just kept talking, at one point telling us he has five kids to support (irrelevant, even if it's true)! I finally stood up, handed him my card and said to call me if he changed his mind. He then THREW THE CARD BACK at me across the table. So we left. That was my first experience of buying a car without my Dad. Admittedly I'm inexperienced, so maybe I was doing it wrong, but we remained polite throughout. There is no excuse for the way Mr. Ditusa talked to us. If your prices are "no-haggle" like a Carmax situation, then be up front about that. Otherwise, don't pretend to act shocked when someone asks you for a lower price and fly off the handle. A simple "no" would have sufficed. Consequently, I went to work on Monday and discussed my experience with coworkers, three of whom had experiences that ranged from "rude and unprofessional" to downright shady. I won't recount those stories in this review because they are not mine to tell, but I would not recommend anyone do business with this dealership. Also, I'm pretty sure they sold my phone number because I have been getting non-stop robocalls about car warranties since I shared my number with them. We went to another dealership two days later where I bought the same car at a lower price, and with a much more pleasant customer service experience. How much I saved, I'll never know, because we never got to "out-the-door" pricing with Honda on Grand. However, based on everything I know now, we dodged a bullet. Don't be lured in by attractive Internet pricing. It's not worth a bad car-buying experience and potentially getting ripped off by these clowns. More

great buying expereince My wife and I worked with Sam Syed on the lease of a 2016 Odyssey. Sam was very professional, straight-forward & helpful, personal throughout our buyi My wife and I worked with Sam Syed on the lease of a 2016 Odyssey. Sam was very professional, straight-forward & helpful, personal throughout our buying experience. Sam was very relaxed, personable and worked with us to put together a very fair lease agreement. I highly recommend Honda on Grand and Sam Syed! More

Professional Jesus Esparza was very professional was very easy working with him no pressure. Price was very reasonable we had many requirements. Explained everythi Jesus Esparza was very professional was very easy working with him no pressure. Price was very reasonable we had many requirements. Explained everything well. Waited after close of business to make sure we were taken care of. We would highly recommend. More

Purchased a new 2017 Honda Accord Yesterday we purchased a 2017 Honda Accord EX-L V6 from Honda On Grand. Before we purchased the car I had contacted several local dealers via email fo Yesterday we purchased a 2017 Honda Accord EX-L V6 from Honda On Grand. Before we purchased the car I had contacted several local dealers via email for price quotes. No one could beat the quote we got from Honda On Grand and the online salesman Sam Syed. Sam and I agreed on a price and scheduled a time for my wife and I to come to the dealer. When we arrived everything was as we agreed to. There were no games and the price was exactly as quoted. Sam even took the time to explain all the features of our new Accord. I have purchased several new cars and this is the best purchase experience I have had at a dealer. We were in and out of Honda on Grand in less than 2 hours. If you are looking for a new Honda contact Mr. Syed at Honda on Grand for a price quote. More

Leased new 2016 CRV All was perfectly executed, no surprises. Greatest professional experience I've ever had outside my own profession. I am a Local 130 Chicago licensed All was perfectly executed, no surprises. Greatest professional experience I've ever had outside my own profession. I am a Local 130 Chicago licensed plumber. More