Honda On Grand - Service Center

Easy in and out. Great customer service by Brolin every time. My to go to location. Great customer service by Brolin every time. My to go to location. More

Great service! I took my 2019 Honda Civic to this location to get a fuel pump motor recall fixed. James, the technician was very friendly, polite and professional. I took my 2019 Honda Civic to this location to get a fuel pump motor recall fixed. James, the technician was very friendly, polite and professional. He asked about my AC condenser because there was a recent recall on that as well. He explained that he would check it for leaks and if it needed replacing, he would take care of that too. James said my car would be ready early afternoon & instead of waiting all those hours, he offered to have someone shuttle me home. Don shuttled me home. He was also very friendly, polite and professional. When it was time to pick up my vehicle, James explained that my AC condenser was in fact leaking, so he fixed it. Thank goodness for that, because I’m going to need it during these hot summer days. Thank you so much James and Don! More

repair work finished as promised. clean waiting room. liked that one tv had closed captioned and the other did not clean waiting room. liked that one tv had closed captioned and the other did not More

Great service, friendly and efficient as always. Honda on Grand in Elmhurst is top notch Honda on Grand in Elmhurst is top notch More

Great service! I really appreciate the communication (my old dealer often left me hangin') and the quick completion of service. Also love the online payment option I really appreciate the communication (my old dealer often left me hangin') and the quick completion of service. Also love the online payment option so I am ready to jet when I get there to pick up. More

Appreciate the courtesy ride as my car was in the shop for 5 hours. Thanks. for 5 hours. Thanks. More

The service was great. Got all the maintenance done in a reasonable time. Dave was very helpful. Got all the maintenance done in a reasonable time. Dave was very helpful. More

Had to call multiple times to check on status of my car vs. someone providing an update since my car was kept for 4 days and after I got the car the wireless charger is not working. Every advisor I spoke w vs. someone providing an update since my car was kept for 4 days and after I got the car the wireless charger is not working. Every advisor I spoke with on status calls just had nasty attitude. While I bought my car at the dealer, I probably won’t be coming in for any service but I do have to make one more trip for my broken wireless charger that they broke. More

Car went in at appointed time. Repair completed per the pre-service evaluation. Staff was courteous. Repair completed per the pre-service evaluation. Staff was courteous. More

Very very wonderful workers. They gave me special attention and did my work as fast and if I’ll be done. They gave me special attention and did my work as fast and if I’ll be done. More