Honda On Grand - Service Center

They are fine functioning as a dealer. Service advisor seemed to want to create a confusion and sell me more than I needed. ‘Are you up to date on service? My response was that when a lig Service advisor seemed to want to create a confusion and sell me more than I needed. ‘Are you up to date on service? My response was that when a light pops up I go in for service’. He responded saying those are really real. When did you last do services x,y,x. Simply unethical More

Went in for an oil change didn’t get a car replacement but was taken home by a kid that works there who drives so recklessly was told the oil change would take 1 hour ended up taking a lot longer. Took i but was taken home by a kid that works there who drives so recklessly was told the oil change would take 1 hour ended up taking a lot longer. Took it in for the appointment at 11 am but didn’t get my car back until 3:30. My whole day was wasted stuck at home couldn’t even get some errands done. And on top of that they didn’t screw on the undercarriage metal cover on right so it kept scraping when I went in and out of my garage and also on speed bumps no matter how careful I was. Went in a few days later when I had time to get it checked and they wanted to charge me $350 for a new metal cover because the screw for the old one falls off… I asked if they had a new screw they said that the screw come with the new metal plate. Thanks so much! More

Great service! Definitely recommend this location. Staff is friendly and wait area is clean and comfortable. Definitely recommend this location. Staff is friendly and wait area is clean and comfortable. More

GREAT customer service! Fast service and a comfortable, clean waiting area. (+ fifteen word minimum needed... ;-) Fast service and a comfortable, clean waiting area. (+ fifteen word minimum needed... ;-) More

Good service, and wait time appropriate. As someone who drives frequently, this is a must. As someone who drives frequently, this is a must. More

Amazing service and always welcoming. Not sure what was Service Dept. name but he was young and amazing. Not sure what was Service Dept. name but he was young and amazing. More

My next cars will always be Honda because of their service. The waiting room was clean and comfortable. I service. The waiting room was clean and comfortable. I More

Perfect service! Found the issue on the vehicle for 30 minutes, ordered the part told my wife it will be there by Friday or latest next Tuesday but was there next day Found the issue on the vehicle for 30 minutes, ordered the part told my wife it will be there by Friday or latest next Tuesday but was there next day in less than 24h. Gave my wife and the baby a ride home and in les than 2h car was done. More

Excellent service! I would definitely recommend this dealership to my friends and family. Well done. I would definitely recommend this dealership to my friends and family. Well done. More

I drive far out of my way to use Honda on Grand. Brolin and Honda on Grand have earned my loyalty. Brolin and Honda on Grand have earned my loyalty. More