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Honda On Grand - Service Center

Elmhurst, IL

4.5
1,163 Reviews

1,163 Reviews of Honda On Grand - Service Center

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June 14, 2023

I always have great service from the people that write up my issues. They are always friendly and explain what is going on with my car. A big Thank You to all of them. More

by yalmendarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

David Taub was absolutely wonderful and extremely helpful. He kept me updated on my vehicle throughout the entire process. More

by irishdiva415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Taub
June 12, 2023

I was treated fine , not a big deal but the tech forgot to put the next mileage oil sticker on. Again not a big deal but details matter. More

by MARK770
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Quoted around two hours, but was really a little over 4 hours. Additionally, when checking out at cashier, they couldn’t find my paperwork, dispute calling me letting me know my vehicle was completed and k More

by THERMMAYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Ridiculous wait time for a scheduled oil change. Oil changes do not take 2 and half hours. Don’t let people schedule something if you’re not going to honor the timing. More

by julianabassmaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Abraham
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

I have been going to this dealership since 2003. They have always been fair and professional. More

by Roman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres in service is great!
June 11, 2023

easy to schedule a time and they did not push doing extra service. Easy to do business here, More

by LLEON00178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Appreciated the great service from David, for oil change/maintenance work. Very professional and no pressure from this dealership More

by bvayalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

My car was ready in a timely fashion. I addressed a separate issue & it was resolved More

by lola4ya1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brolin
June 11, 2023

The dealership is very nice but $89 for a oil change for my 2022 Honda Civic Hatchback is very steep I asked the service writer to give me a Senior Discount but he said there isn't one so asked for a 10% Di More

by FABFOUR909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Siad
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