Honda On Grand - Service Center

Very pleased with the responsiveness and thoroughness of the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. the service provided. Was able to bring in my car without an appointment and had it seen to within a very reasonable time. More

Great experience staff was friendly and helpful, very clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back clean environment. The services I needed done were completed in a timely manor. Will defiantly be going back More

Good service. Fast efficient and well performed. My service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. service was well done and I could tell the difference in my vehicle. Friendly service advisor s to that truly seem to care about your experience. More

I met with Michael McConville (175876) in the service department, on Tuesday, Sept. 15. I needed and oil change and tire rotation. Michael was very courteous, pleasant and knowledgable. He explain department, on Tuesday, Sept. 15. I needed and oil change and tire rotation. Michael was very courteous, pleasant and knowledgable. He explained everything clearly and slowly so I could understand, plus he had a great sense of humor. I've never had so much fun spending money!! Thank you Michael, Paul V. Tilton More

Always a great experience with quality service. After having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. having leased seven Honda’s from this dealership over the years, there is no place else I would take my vehicles to for service. More

Today's visit was like all of the rest. I received professional and personal service which benefited my automobile and myself. Dave is a beast. professional and personal service which benefited my automobile and myself. Dave is a beast. More

Excellent dealership. We have purchased two crv's there and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand and are entirely satisfied with the great expert service for maintenance and repairs. We highly recommend Honda on Grand More

I went for an oil change and software update on my 2014 CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. CRV EXL and Luis McConnell took care of me. Thank you for the EXCELLENT Customer Service. More

I am very dissatisfied with my visit to Honda on grand. I took my car in for a simple oil change and was told that there were five additional service needs. One of which was to replace the timing chain a I took my car in for a simple oil change and was told that there were five additional service needs. One of which was to replace the timing chain and the tensioner for my Honda Accord. After being pressured by your service associate to get that service done, my gut feeling told me that my chain was being yanked. So I declined to spend over $1400 on service that your employee dishonestly told me needed to get completed. I have taken in my car to the Midas in Addison and was not only told that the timing chain did not need to be replaced but that the rear brakes were fine. I will never be taking my service business to your dealership ever again and in a couple of years when I need to purchase my next new Honda, I will not consider buying it from Honda on grand. This is from one of your past customers that bought a new Honda CR-V from your dealership in 2012. More

Service Plus Came in to get a headlight replaced that had gone out and when they opened the hood they noticed a valve leaking fluid onto the alternator (one bad pr Came in to get a headlight replaced that had gone out and when they opened the hood they noticed a valve leaking fluid onto the alternator (one bad problem that would create another bad problem). They made sure that my extended warranty covered the part and labor. All I paid for was the headlight. More