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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
568 Reviews
Call Dealership (818) 578-0773

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 568 reviews

April 16, 2024

We were so happy with Miguel and our service last year that we asked for him again. Great experience! Thanks so much! More

by Happy Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Apr 17, 2024 -

Honda Van Nuys responded

We are thrilled to hear that you had a great experience with Miguel and our service team. Thank you for choosing us again! We appreciate your loyalty and look forward to serving you in the future.

Helpful
April 12, 2024

Annual maintenance and recall repairs were handled in just a couple hours. The complementary Lyft service for drop off and pick up was VERY appreciated! More

by ChrisF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Apr 16, 2024 -

Honda Van Nuys responded

Chris, we're thrilled to hear that your annual maintenance and recall repairs were handled efficiently and that you appreciated our Lyft service. Providing a seamless and convenient experience for our customers is always our top priority. Thank you for choosing us for your automotive needs!

Helpful
April 11, 2024

Excelente servicio, buen trato y atención. Amabilidad de parte del personal. Y estoy muy agradecida por su atención y ayuda. More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Apr 12, 2024 -

Honda Van Nuys responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent service and attention to our customers is always our top priority. We appreciate your feedback and hope to see you again soon!

Helpful
April 10, 2024

Sylvia Was rude and made me feel as I was bothering her when I asked her questions about ETA on service on my car. I miss Tony Castro, he is nice! Maybe Sylvia was tired and needed to be caffeinated More

by salgadolily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sylvia illman
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Apr 12, 2024 -

Honda Van Nuys responded

Hi Lily, thank you for sharing your feedback. We're sorry to hear about your experience and apologize for any inconvenience caused. We will address this issue internally to ensure better service moving forward. We appreciate your patience and hope to have the opportunity to serve you better in the future.

Helpful
April 10, 2024

Excellent service, assistance and knowledge. Everything was made simple and efficient. Sylvia went above and beyond to make the maintenance of my car as quick and easy as possible. Thank you! More

by justsayyo@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
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Apr 12, 2024 -

Honda Van Nuys responded

Hi there! We're thrilled to hear about your positive experience with Sylvia and our team. Making car maintenance simple and efficient is always our goal, and we're glad we could exceed your expectations. Thank you for your kind words and for choosing us for your automotive needs!

Helpful
April 09, 2024

We have been with this dealer as Miller, Keyes and now Honda Van Nuys since 2020 for new cars and service. Miguel Cuenca has been our service contact -- he is the best and most considerate service advisor More

by jeremyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Apr 10, 2024 -

Honda Van Nuys responded

Jeremy, thank you for your continued loyalty to our dealership through the years. We are delighted to hear that Miguel has provided you with exceptional service. We truly appreciate your kind words and look forward to serving you again in the future.

Helpful
April 05, 2024

Excellent service! So impressed that a Lyft was called and paid for by Honda to take me home after dropping off my vehicle AND also to pick me up when my vehicle was re More

by lynmiralles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
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Apr 05, 2024 -

lynmiralles responded

Honda Van Nuys Apr 4, 2024 lynmiralles Excellent service! So impressed that a Lyft was called and paid for by Honda to take me home after dropping off my vehicle AND also to pick me up when my vehicle was ready! That was so important to me! Thank you! I also appreciated the car wash and bottle of water left in the car!

Helpful
April 02, 2024

This was an outstading service in terms of support, quality, and overall facilities. The staff were exceptional in all respects. More

by wjkaiser.relay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall their name
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Apr 03, 2024 -

Honda Van Nuys responded

Hi, thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience with our service. We always strive to provide exceptional support and quality, and we are glad to hear that reflected in your visit. Thank you for choosing us!

Helpful
April 01, 2024

Jen was very good at her job. Kept me informed about all the work doing on my car. More

by spcse202576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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Apr 02, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with Jen! We're thrilled to hear that she kept you well-informed throughout the process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback!

Helpful
March 31, 2024

Great new facility. Very nice and clean and close to my home. Will come back again for service More

by jnachenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Report | Print
Apr 01, 2024 -

Honda Van Nuys responded

Hi, thank you so much for the positive feedback! We're thrilled to hear that you had a great experience at our new facility. We look forward to welcoming you back for service in the future. Thank you for choosing Honda Van Nuys!

Helpful
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