Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,342 Reviews
Contact Dealership
View Awards

6001 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,342 reviews

August 30, 2026

I feel they care about my safety and they go out of their way to make you comfortable ?? More

by MUSTANGRL1570
Recommend Dealer
Yes
Employees Worked With
Tracy
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We're excited to hear that you felt cared for and comfortable during your visit. Your safety is our top priority, and we appreciate you taking the time to share your experience!

August 30, 2026

On the drive home my tire pressure light came on. And all four tires had serious pressure issues ranging from 39 to 49. I immediately contacted the service center in which I left a voicemail. I also More

by GINARECCHIA
Recommend Dealer
No
Employees Worked With
Tracy Rocha
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback. We understand how concerning it can be to notice a warning light after a service visit and to feel that your attempts to reach our team were not responded to as expected. We appreciate you bringing the matter to our attention and are glad an appointment was scheduled so your vehicle could be inspected. Our team looks forward to reviewing your concerns and working with you directly to ensure they are properly addressed. If you have any further concerns, please reach out to Brian Sobel, at bsobel@hondavannuys.com.

August 30, 2026

I love having Tracy as my service center representative, she's always kind, professional, helpful, honest about my vehicle. She tells me what I need and guides me through the process, helping me understand More

by E_GODINA
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're so glad to hear that Tracy has provided you with such exceptional service. Our team is dedicated to ensuring you're informed and satisfied every step of the way. We look forward to continuing to assist you with your vehicle!

August 30, 2026

Very nice and helpful And he made sure I get the best care for my car! And I am happy with my service More

by Myberina
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share! We're so happy to hear you received excellent care for your car. Our team is dedicated to providing top-notch service, and your satisfaction means a lot to us. We appreciate your kind words and look forward to seeing you again!

August 30, 2026

Easy, comfortable, helpful I said what I wanted to say I said what I wanted to say More

by AJGLASER
Recommend Dealer
Yes
Employees Worked With
Tracy
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for the fantastic review! We're excited to hear that you had an easy and comfortable experience with us. Your feedback is invaluable, and we appreciate you taking the time to share it. Looking forward to serving you again!

August 30, 2026

Very helpful. Very professional. She is very good at what she does and very polite and helpful More

by AJGLASER
Recommend Dealer
Yes
Employees Worked With
Tracey
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for the wonderful feedback! We're excited to hear you had such a positive experience. Our team prides itself on professionalism and helpfulness, and it’s great to know that it made a difference for you. We appreciate your support!

August 29, 2026

Perfect service, got what i wanted, enjoyed the environment and am very satisfied with my expierience More

by luisllopez835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed the service and environment. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience!

August 29, 2026

Free donuts, coffee water and with staff. Every once seems to be very happy and helpful. Always get good advice More

by dkdtooth123
Recommend Dealer
Yes
Employees Worked With
Miguel
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for the fantastic review! We’re excited to hear you enjoyed the complimentary treats and appreciated our friendly staff. Providing great service and support is our priority, and it’s wonderful to know we’re meeting your expectations!

August 29, 2026

Initially service was ok till it came time to pick up the care they went over one hour of expected time (which the initial time given was already 5 hours and seemed excessive) and they only notified me the c More

by LRUIZ_86
Recommend Dealer
Yes
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you for your feedback and for your continued loyalty to our dealership. We appreciate you taking the time to share your experience, and we understand how frustrating it can be when service takes longer than originally anticipated and communication does not meet expectations. Our goal is always to provide timely updates throughout the service process, and we're sorry to hear that your experience fell short in that regard. We value the trust you've placed in us through both your lease and service visits, and we're grateful for the opportunity to continue serving you. At your earliest convenience, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We appreciate your business and look forward to providing you with the level of service you've come to expect during your future visits.

August 29, 2026

Always a great experience at Honda service center. Tony and Miguel make the experience easy! More

by meridaeuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony & Miguel
Print
Aug 31, 2026 -

Honda Van Nuys responded

Thank you! We're very excited to hear that Tony and Miguel made your visit enjoyable. Providing exceptional service is our priority, and we appreciate your kind words!

1
2
3
...
235