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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.7
2,197 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,197 reviews

July 17, 2026

Once you buy the car they don’t take care of you. My seat belt is not working passenger side. They didn’t help . Keep in mind I only have a week that I bought my cr- v More

by Mgvelasco71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
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Jul 21, 2026 -

Honda Van Nuys responded

We’re sorry to hear about your experience and the issues with your vehicle. Customer satisfaction is important to us, and we’d like to resolve this matter. When you're ready, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com. Your feedback helps us improve, so thank you for sharing your concerns.

July 17, 2026

Clean, love the coffee/tea machine and that water is available and the waiting area is clean. More

by CNSEVILLA3
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Jul 20, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're very excited to hear you enjoyed our clean waiting area and amenities. Your comfort is our priority, and we appreciate your feedback!

July 17, 2026

Very nice fast reliable service I was in and out in no time and everyone was very friendly More

by Shaterra_jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jul 20, 2026 -

Honda Van Nuys responded

Thanks for the fantastic feedback! We're very happy to hear you had a quick and friendly experience with us. Our team always strives to provide top-notch service, and your support means a lot!

July 17, 2026

Very efficient, timely and professional People were friendly and professional. The waiting area was clean and comfortable. Service was completed in about an hour More

by Nona
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
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July 17, 2026

Tried to do unneeded service, charged for emergency service when it wasn't an emergency Made an appointment a day ahead so it wasn't an emergency More

by Nona
Recommend Dealer
Yes
Employees Worked With
To have a duplicate key programmed
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Jul 20, 2026 -

Honda Van Nuys responded

Thank you, Nona! We're so excited to hear you had a great experience with our team. We pride ourselves on efficiency and professionalism, so it's wonderful to know you felt welcomed and comfortable. We appreciate your feedback and look forward to serving you again!

July 17, 2026

Tracy made is a good experience She is quick and efficient, does a great job of taking care of clients, courteous More

by SPRINKLES399
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
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Jul 20, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're thrilled to hear that Tracy provided you with such a positive experience. Our team is dedicated to delivering excellent service, and it's great to know that it made an impact on your visit. We look forward to seeing you again!

July 17, 2026

Tracy made the experience fast and efficient She understood what the problem was, and I was able to get the car back in the time promised More

by SPRINKLES399
Recommend Dealer
Yes
Employees Worked With
Tracy
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Jul 20, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We’re thrilled to hear that Tracy provided you with efficient service and timely updates. Your satisfaction is our priority, and we appreciate your feedback!

July 16, 2026

My service advisor Joey Limon was very helpful and accommodating with my ‘24 Type R. I would recommend him and the Honda Van Nuys service department. More

by JUSTIN@theparkvny.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Jul 17, 2026 -

Honda Van Nuys responded

Thank you for the fantastic review, Justin! We're so glad to hear that Joey provided you with excellent service for your ‘24 Type R. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

July 16, 2026

Is one of the best dealers I ever been. Treated with decency and respect and looks like they really care about your needs. More

by FUENTLS007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 17, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're thrilled to hear that you felt respected and valued during your visit. Our team is dedicated to providing exceptional service, and your kind words motivate us to keep up the great work!

July 15, 2026

Tracy Rocha is the one that helps everytime I come to the dealer I choose her because she’s very professional and very helpful. She knows how to treat guests. More

by romer.lorenaeliz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Jul 16, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're so glad to hear that Tracy consistently provides you with exceptional service. We appreciate your trust in her and look forward to welcoming you back for your future visits!

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