Honda West - Service Center
Las Vegas, NV
411 Reviews of Honda West - Service Center
I used to think that Honda was great but I'm seriously upset this time because I have been told time and time again that they overcharged me. What annoys me is the way dishonesty & greed seems to be so de upset this time because I have been told time and time again that they overcharged me. What annoys me is the way dishonesty & greed seems to be so deeply ingrained in so many dealership service departments and mechanic shops. I brought my car in June 2021 for a diagnosis on noise, tune-up & they also suggested that it needed a timing belt and other things like brake fluid and strut assembly's, bushings, etc the total cost was $4,000! I've gotten estimates from other mechanics and they told me that my total cost should have only been $2000-2500 Parts and Labor together and Honda ripped me off. Not to mention that I had to go back again and have a diagnosis and I need another $700 worth of work... So the first time I took my car in they did a diagnosis and checked my car and said it was fine and no other issues only now to find out that oil was seriously leaking -I was told it was the power steering. SO my question is the first time I brought the car HOW come they did not see the other problems and yet told me that the car was in good condition only for things to go wrong soon after? 👎👎👎 I have no faith in mechanic shops anymore they are so unethical and dishonest to the consumer. What they don't seem to understand is that without OUR business they have NO business and NO job. Complaints to the BBB (Better Business Bureau) against Honda West. https://www.bbb.org/us/nv/las-vegas/profile/new-car-dealers/honda-west-1086-47547/complaints Article regarding Honda of the Attorney Generals office-Las Vegas https://ag.nv.gov/News/PR/2020/Attorney_General_Ford_announces_more_than_$85_million_multistate_settlement_with_Honda Consumer Report maintenance/repair guide: https://www.consumerreports.org/car-maintenance/car-maintenance-and-repair-guide/ https://www.torquenews.com/9411/where-are-hondas-brand-no-longer-interchangeable-toyota-consumer-reports-ratings https://www.realcartips.com/newcars/308-how-to-file-complaint-against-dealer.shtml Carfax reviews: https://www.carfax.com/Reviews-Honda-West-Las-Vegas-NV_92DYTB0L11#reviews Honda complaint dept: https://www.complaintsdepartment.com/honda How much dealerships are ripping you off article in TIME magazine https://business.time.com/2011/08/24/just-how-much-are-you-getting-ripped-off-at-the-car-dealership-service-department https://www.debt.com/news/common-auto-repair-rip-offs/ https://www.edmunds.com/car-maintenance/confessions-from-the-dealership-service-department.html https://www.edmunds.com/car-maintenance/avoid-getting-ripped-off-on-repairs-and-maintenance.html https://www.popularmechanics.com/cars/a3240/confessions-of-a-car-dealership-service-manager-6311261/ https://www.google.com/search?q=are+dealerships+ripping+off+people+in+las+vegas&rlz=1C1GCEA_enUS931US931&sxsrf=AOaemvL9LVPGWNKytxTKHCSm81vVs3NI-g%3A1638162439783&ei=B2CkYd2fL9jQ0PEPuICbwA0&ved=0ahUKEwidv7rS5rz0AhVYKDQIHTjABtgQ4dUDCA4&uact=5&oq=are+dealerships+ripping+off+people+in+las+vegas&gs_lcp=Cgdnd3Mtd2l6EAM6BwgAEEcQsAM6CAgAEAgQDRAeOgUIABCGAzoFCAAQzQI6BAghEApKBAhBGABQ7VtYpK8BYIfCAWgBcAJ4AIABfIgB5iSSAQQxLjQxmAEAoAEByAEIwAEB&sclient=gws-wiz https://www.google.com/search?q=are+dealerships+more+expensive+for+service&rlz=1C1GCEA_enUS931US931&oq=are+dealerships+&aqs=chrome.5.69i57j0i512j0i457i512j0i512l2j0i20i263i512j0i512l4.10969j0j1&sourceid=chrome&ie=UTF-8 More
Service department!! No communication!Held my car for 1 Service department!! No communication! Held my car for 1 week and still no parts Damage license plate Service department!! No communication! Held my car for 1 week and still no parts Damage license plate More
I purchased my 2012 Honda Civic at west Honda. Kept up with service thanks to all helpful caring staff. Fast service and responsive with text and calls for vehicles notices. I’m glad with the years of ser with service thanks to all helpful caring staff. Fast service and responsive with text and calls for vehicles notices. I’m glad with the years of service from Honda West. Thank you all. More
Pretty good - just took way too long to correct tire problem. Could have resolved it in half the time. Otherwise good o drive up problems problem. Could have resolved it in half the time. Otherwise good o drive up problems More
Honda West is the best. My advisor Karla always take excellent care of my CRV. Her team of technicians are experts. The A/C was repaired and is working great. excellent care of my CRV. Her team of technicians are experts. The A/C was repaired and is working great. More
Wonderful and efficient service with an extremely knowledgeable and enthusiastic associate--John! I am confident about my car's safety and well being with Honda West. knowledgeable and enthusiastic associate--John! I am confident about my car's safety and well being with Honda West. More