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Honda West - Service Center

Las Vegas, NV

2.7
411 Reviews

411 Reviews of Honda West - Service Center

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November 30, 2021

I used to think that Honda was great but I'm seriously upset this time because I have been told time and time again that they overcharged me. What annoys me is the way dishonesty & greed seems to be so de More

by Vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian (service mgr.), Tyler (service center)
Dec 05, 2021 -

Honda West responded

Hi Vegas, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (800) 249-9504 at your earliest convenience and we will do our best to resolve this with you.

September 18, 2021

Service department!! No communication!Held my car for 1 Service department!! No communication! Held my car for 1 week and still no parts Damage license plate More

by Jeffoy1385
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris L
Sep 21, 2021 -

Honda West responded

Jeffoy1385, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 249-9504 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 12, 2021

I purchased my 2012 Honda Civic at west Honda. Kept up with service thanks to all helpful caring staff. Fast service and responsive with text and calls for vehicles notices. I’m glad with the years of ser More

by jcochoa92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
July 09, 2021

Pretty good - just took way too long to correct tire problem. Could have resolved it in half the time. Otherwise good o drive up problems More

by rbeallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 06, 2021

Honda West is the best. My advisor Karla always take excellent care of my CRV. Her team of technicians are experts. The A/C was repaired and is working great. More

by Edd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla
July 05, 2021

Friendly service , clean environment , knowledgeable. However somewhat on the higher price More

by Dorseyfj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla
July 03, 2021

Everyone is so friendly and welling to answer any questions that you have staff very professional More

by sarinda98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara
June 25, 2021

The staff is great! My Ridgeline is serviced here regularly and with out any serious issues. I love this place! More

by patrickefogerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 21, 2021

Went for an oil change and transmission flush and was out in less than an hour. More

by q_tip1580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Enox
June 07, 2021

Wonderful and efficient service with an extremely knowledgeable and enthusiastic associate--John! I am confident about my car's safety and well being with Honda West. More

by nadyarousseau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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