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Honda Westborough

Westborough, MA

4.8
2,997 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,997 reviews

March 24, 2019

Recall service I was in for a recall service. The ease of the appointment making was wonderful. The duration of the service was a lot shorter than expected which was More

by tbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
March 22, 2019

Quick service,friendly staff, pleasant wait environment,WiFi 30K Service, change transmission and brake fluid, state inspection within the time agreed to at drop off time. Got office work done while I waited. Se More

by Road Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
March 21, 2019

Very quick car inspection Brought my new car in for an inspection and was able to get it complete very quickly. Matt was very friendly and helpful with the entire experience More

by Ryan Cable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
March 19, 2019

Easiest service I've ever had This being my first Honda, I was apprehensive of my first appointment. From the moment I drove into the new Service facility, until I left 1.5 hrs la More

by Gerrib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist - showed me how to use the machine to make hot tea!, Jerry Flynn
March 18, 2019

friendly and efficient service Quick, efficient service. Staff was pleasant to deal with. Costs were clearly explained. Will continue to have work done at the dealership in the futu More

by unsavory51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
March 15, 2019

Recall on passenger airbag The service on the recall on the passenger airbag was estimated to take 45 minutes, and that's exactly how long it took. Thank you for your courtesy More

by MimiZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
March 11, 2019

2011 Honda Pilot I have been coming to this service center since 2006 and I wouldn't take my Honda anywhere else. They let you know if anything comes up unexpectedly b More

by GregA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Flynn
March 10, 2019

Buyer Beware! The traction light was on and I had to bring my vehicle back three times for them to finally diagnosis that the "vtm-4 control unit located in rear ca More

by Kelly McC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jody Smith
Mar 12, 2019 -

Honda Westborough responded

I apologize that you were unhappy with the estimated price for the service. We would never take advantage of our customers. This was an unfortunate mistake, or overlook on our part and I am sorry for any inconvenience this caused. Thank you, James Bulger, General Manager.

March 07, 2019

Comfortable and efficient Everyone was polite, the gentleman assisting me was very knowledgeable and accommodating. I was in and out in a relatively short period of time and ma More

by Bakanhoj1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea, Chris Cooper
March 05, 2019

I was very pleased with the Honda dealer Nice people. They work with you. They take their time with the buyer. They offer us refreshments. We are in love with our purchase. Thank you More

by GLAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
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