Honda Westborough

I do not know what this is Jody Smith was outstanding, He made my first visit to the Westborough Service Center a good one. He was very helpful and went out of his way to mak Jody Smith was outstanding, He made my first visit to the Westborough Service Center a good one. He was very helpful and went out of his way to make sure I was comfortable and informed. I think that you are lucky to have such a dedicated employee. More

I Love my new 2018 Honda Accord Touring I'm so excited to be a Honda owner again. I bought a new 2018 Honda Accord touring it is beautiful and my experience with everyone at the dealership h I'm so excited to be a Honda owner again. I bought a new 2018 Honda Accord touring it is beautiful and my experience with everyone at the dealership has been excellent. More

Friendly and professional We appreciated the time and attention that Aaron Nguyen gave to us. Also, the staff that dealt with us on the day of the purchase and on the day that We appreciated the time and attention that Aaron Nguyen gave to us. Also, the staff that dealt with us on the day of the purchase and on the day that we got our inspection was friendly and professional. My only concern is the amount of time we spent on the first day: from 1:30 pm until 6:00 pm. Why is the process so time consuming? Marcel LaVergne More

Timely Once you get the car to the dealer, the service area is responsive, keeps you posted and does work timely. Those answering your calls to make an appo Once you get the car to the dealer, the service area is responsive, keeps you posted and does work timely. Those answering your calls to make an appointment are less than friendly. I think it's poor practice to have your technicians ask for the highest score possible and then tell you what happens if they don't get a high score. Let the experience speak for itself. More

Couldn't ask for anything more! They were able to work with my schedule. Super friendly team there, very helpful with my questions, Highly recommend the team at Herb Chambers Honda i They were able to work with my schedule. Super friendly team there, very helpful with my questions, Highly recommend the team at Herb Chambers Honda in Westborough!! More

So many new features. Sales rep was fantastic explaining Everyone at the dealership was great. David of course was thourough and just fantastic. Great representative of Herb Chambers. I was late getting the Everyone at the dealership was great. David of course was thourough and just fantastic. Great representative of Herb Chambers. I was late getting there for pickup - no problem he said after hours to explain details and never rushed me. All paper work done and in order very efficient. Thank You, Martha M Hodgens More

Walk-in / drive-in service ( no appointment). Terrific service! Accepted vehicle and service request without prior arranged appointment. Also performed addional work in the time I allotted for the Terrific service! Accepted vehicle and service request without prior arranged appointment. Also performed addional work in the time I allotted for the initial request. Helped me with any concerns I had, monitored progress and had vehicle staged for my pickup. Addressed potential future mileage scheduled maintenance items and considered past maintenance. Good job. Good at customer relations. I appreciate the time taken and attention. 👍. Also talked with a sales representative who got the info I requested, was upfront, honest and helpful. Good job as well. 👍 More

Car service after one year of ownership 4172 miles only HRV My service was thorough and well explained in advance and at the conclusion of the service. Jerry incorporated my requests for them to check the ceili My service was thorough and well explained in advance and at the conclusion of the service. Jerry incorporated my requests for them to check the ceiling attachment of the seat belt in the rear, and he explained, in response to my question, the best way to care for my car battery when I don't drive a lot and also when the temperature is very low. More

Very nice people I was called when the car was ready. The work was done fine. The appointment was at a convenient time. All of The staff was courteous. I was called when the car was ready. The work was done fine. The appointment was at a convenient time. All of The staff was courteous. More

Routine maintenance The team at Honda was helpful and able to address my vehicle's maintenance issue. They called promptly when the vehicle was ready for pickup. The team at Honda was helpful and able to address my vehicle's maintenance issue. They called promptly when the vehicle was ready for pickup. More