Honda Westborough

Inspection Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. Al Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. All was good. More

I got a fair deal Ken did a great job to keep me at the dealership to make a deal even though I wanted to go to bernardi to see a silver ridgeline. The incentives got m Ken did a great job to keep me at the dealership to make a deal even though I wanted to go to bernardi to see a silver ridgeline. The incentives got me to buy their black (I hate how black gets dirty) ridgeline. Very happy and well taken care of. More

Straight Forward and No Pressure The process of buying a new car is not an experience that I typically look forward to. However, my experience with Herb Chambers Honda of Westborough The process of buying a new car is not an experience that I typically look forward to. However, my experience with Herb Chambers Honda of Westborough was straight forward, transparent and pressure free. The salesperson, David Snead was professional, knowledgeable and courteous. He was very pleasant to deal with and willing to answer any questions that I had. I would recommend both the salesperson and the dealership. More

Excellent Customer Service Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout th Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout the service. More

First oil change on new leased car. I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was ha I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was happerly surprised finding the car was washed. More

Great Service Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove me home and picked me up was friendly, responsive and eager to please. The only thing in hindsight that was unusual was my bill. On it was an environmental compliance charge. I have seen such a charge on other auto service bills, but only if parts and/or fluids were removed from the vehicle. In my situation, to the best of my knowledge, no fluids or parts were removed or replaced. However, the charge was only $9.68. More

Great Experience! I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situa I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situation. Some of the best service I have ever received! More

Positive experience I have been servicing my 2015 Honda CRV since my purchase in2015. I was always treated with professional, quality friendly service. Kip it up guys!!! I have been servicing my 2015 Honda CRV since my purchase in2015. I was always treated with professional, quality friendly service. Kip it up guys!!! More

Service center preps new car My wife and I were looking for a new car, in the smaller SUV class. Upon entering the showroom, we were met by David Yang who showed us the Honda CRV My wife and I were looking for a new car, in the smaller SUV class. Upon entering the showroom, we were met by David Yang who showed us the Honda CRV which was on our list of SUVs we were interested in. David showed us the features, we went on a test drive, and we decided that the CRV would be a good choice, but we wanted to look at small SUVs from other companies also. After looking at several competing vehicles we returned to Herb Chambers to buy the Honda CRV. The dealership did a great job of having the car ready to drive away the following day. Both during the initial visit, and later during vehicle pickup, David did a great job of showing the Honda CRV features and explaining those that were not present on cars when we last purchased a Honda Civic 8 years ago. More

Great experience I dropped in for an unscheduled oil change for my CRV. The service was great from beginning to end. Very happy! Abby was friendly and thorough. I dropped in for an unscheduled oil change for my CRV. The service was great from beginning to end. Very happy! Abby was friendly and thorough. More