Honda Westborough

I highly recommend Yury Menaker as a sales person. When shopping for a used Civic, he helped me pick the right vehicle and also worked hard to get me a great deal. shopping for a used Civic, he helped me pick the right vehicle and also worked hard to get me a great deal. More

Sam Hendricks took up my case from the beginning. I was very pleased with his attentive and upbeat demeanor even though I was a tough customer. He very much tried to meet my expectations by offering to wo very pleased with his attentive and upbeat demeanor even though I was a tough customer. He very much tried to meet my expectations by offering to work with various options. After Herb Chambers Honda of Westboro I went to another Honda dealership in Natick and I could see the difference between that car salesman and Sam. Long story short - I ended up coming back to Sam and drove away with our first Odyssey! After taking the van home, my wife noticed a couple of scratches and another minor detail. Sam offered to arrange an appointment for me to take care of those details. Thanks Sam! SA 10/22/2013 More

From the first interaction with Rich Merlino on the phone, I liked his energy. He was very personable with a good sense of humor. He contacted me regarding trading in my vehicle for a newer model. I phone, I liked his energy. He was very personable with a good sense of humor. He contacted me regarding trading in my vehicle for a newer model. I was not in the market to buy a new one yet, but decided to explore my options. My husband & I went in to meet with Rich to test drive a 2014 CRV & also to see if the payments with trade-in were going to work out to be in my ideal budget. Rich was knowledgeable, with a no-pressure approach (very refreshing). He answered all of our questions, mixed with a great sense of humor. This is the first time in my life that I can say that I would go back to a specific dealership because of the salesperson & staff. In this case, Rich is the one that will keep us coming back when it is time for another vehicle. Adam, the Finance Manager was also very helpful in getting us a loan with payments that are well below my previous payments. And Rich has been accessible not only before and during, but also after the purchase of my new vehicle. His personality is great. My husband & I felt well taken care of, as well as very entertained. I highly recommend Honda of Westborough & if you're fortunate enough to work with Rich Merlino, you are sure to have a great experience! Much Gratitude! More

Sam hendricks was a great sales consultant. He went above and beyond. After I purchased the car he followed up every single day with me until everything was figured out. The whole time he had a great attitud and beyond. After I purchased the car he followed up every single day with me until everything was figured out. The whole time he had a great attitude and made the experience fun. Always easy to get a hold of! Adam and Chris were very helpful as well. Adam went over my deal with me in detail answering all of the concerns and questions I had. Ricardo had said he was pretty new to the job, but it seemed like he had been doing it for a long time. All of these guys were very personable and professional. Great experience over all. And I could not be happier with my car!!! Two thumbs up. More

Tony is excellent to work with!! We have two Hondas and every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count on him to be honest and straightforward. Definitely the best vehicle customer service experience we've ever had! More

This was my first time buying a car at Herb Chambers Honda of Westborough and it will not be the last. Yury Menaker made the entire experience so pleasant that I don't need to approach buying a car with Honda of Westborough and it will not be the last. Yury Menaker made the entire experience so pleasant that I don't need to approach buying a car with dread. I have had unpleasant car buying experiences with other car dealerships but this experience at Herb Chambers was completely different. I would recommend Yury and Herb Chambers without reservation. His professional manner is evident by the smooth and efficient process that allowed me to obtain a car in no time. Thanks for making my experience a memorable one ! More

Rich Merlino was very comfortable to do business with. No sales pitches or gimmicks most other dealers use. He was honest and straight with me and I appreciate that kind of saleman. No sales pitches or gimmicks most other dealers use. He was honest and straight with me and I appreciate that kind of saleman. More

Best buying experience I ever had. Have recommended Yuri to many friends. He found us the right car at a lease rate that we were very pleased with. I have bought/leased many cars and this lease process was to many friends. He found us the right car at a lease rate that we were very pleased with. I have bought/leased many cars and this lease process was by far the easiest thanks to Yuri. More

The overall experience was great, Rich went the extra mile to make the deal happen. I never felt pressure to buy. The dealership building is bright, clean, and friendly. mile to make the deal happen. I never felt pressure to buy. The dealership building is bright, clean, and friendly. More

Great dealership. Service and sales. This is why I have my cars serviced at Herb Chambers Northboro. Rich Merlino my salesman does a great job. This is why I went to see him again to purchase my 2nd Honda my cars serviced at Herb Chambers Northboro. Rich Merlino my salesman does a great job. This is why I went to see him again to purchase my 2nd Honda. More