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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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April 27, 2021

The service team here are the best in Central Mass. All are straight shooters and tell you the truth without the upsell. They're never pushy and you can be confident that your car is fixed right for a fair More

by aeh7302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith , Peter Roun
Apr 27, 2021 -

Honda Westborough responded

That's what we like to hear! Thank you for your support, it means so much to all of us at Herb Chambers Honda of Westborough!

April 26, 2021

Randy is an excellent service personnel. I have worked with Randy many times in the past. He always provides me with the information I need and keeps updated of vehicle status. More

by sbala
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Apr 26, 2021 -

Honda Westborough responded

This review made our day! Randy and our service team appreciate your business and look forward to working with you again! -Herb Chambers Honda of Westborough

April 23, 2021

What a fantastic experience working with the team at Herb Chambers Honda in Westborough. Matt in Service has been very thorough and communicates exactly what each step will be. I will definitely use them fo More

by Rcdelauder
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea, Stephen Santo
Apr 23, 2021 -

Honda Westborough responded

Thank you for your confidence in Herb Chambers Honda of Westborough, and for your business. We are thankful to have you as a customer!

April 21, 2021

Matt and the team at Herb Chambers Honda always provide exceptional service. From the moment you arrive in the clean spacious service bays until the time you receive your vehicle back with genuine Honda p More

by PC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 22, 2021 -

Honda Westborough responded

PC - Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

April 19, 2021

Carefully explained everything that was scheduled to be done and the cost. Answered all my questions. Car was clean and ready at the drive thru area for me to leave. More

by emm01752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Apr 20, 2021 -

Honda Westborough responded

Thanks for choosing Herb Chambers Honda of Westborough, we appreciate your positive feedback!

April 14, 2021

Service depot is excellent friendly and knowledgeable. I have all of service appointments there. Love the free car wash! Will continue to go back when I update my vehicle More

by bethbartholomew18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Apr 15, 2021 -

Honda Westborough responded

This is so great to hear! Thank you for letting us know we are on the right track. We look forward to your next visit.

April 07, 2021

The lady who took my payment was very cold. Other then that everything was excellent. My car looked great when handed back to me. Thank you very much More

by anno85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
April 04, 2021

Jody Smith was very helpful and informative. I was in and out of there in a timely manner. The waiting area was clean and everyone was practicing safe distancing. More

by carhar506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Apr 16, 2021 -

Honda Westborough responded

carhar506 - Thank you so much for your feedback on your recent experience with Jody. We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your comments and we look forward to your next visit! - Herb Chambers Honda of Westborough team

April 02, 2021

Jody was an excellent service rep. He followed up all concerns and was very attentive to detail. He had the car looked at and fixed before noon! Thank you! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Apr 16, 2021 -

Honda Westborough responded

Tim - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Jody was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

March 30, 2021

I was greeted immediately upon arrival for my appointment. Check in was quick and painless. Service scheduled was completed as requested in a timely manner. More

by bob.porter
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 15, 2021 -

Honda Westborough responded

bob.porter - Thank you so much! We're so pleased to learn that your visit here was such a positive experience. We appreciate your kind words and we hope to see you again in the future! - Herb Chambers Honda of Westborough team

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