Back

Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

Sort by
March 29, 2021

Peter is very communicative and took the time to explain everything. He made sure all the work was done in a timely manner so that I could make my meeting. More

by Raji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Apr 15, 2021 -

Honda Westborough responded

Raji - Thank you for sharing your experience with us! We're so pleased to hear that Peter was able to assist you with your service needs and get you back on the road for your meeting. Peter truly is a valuable member of our crew and we are glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Westborough team

March 22, 2021

Randy was very clear in what I needed and what was done. Although all of the work could. Or be accomplished we were able to schedule a follow up that was convenient to me to get it done. More

by rdanish
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
March 22, 2021

The service took a little longer than I expected for an oil change and tire rotation but overall the customer service was efficent and excellent More

by viki0009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
March 17, 2021

Xxx xxx xxx xxx xxx xxx xxx cc’d xox xxx xxx CFC ccc vvv bbb high jjj hhh yyy tyt kjjj ggg hhh rrr rrr More

by mikegoldberg44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea, Randy Robinson
March 16, 2021

Cameron was extremely responsive to my work being done and was very professional. He was friendly and courteous and a joy to deal with. He went above and beyond. More

by Rwplutnicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Apr 08, 2021 -

Honda Westborough responded

Rwplutnivki - Thank you for sharing your experience with us! We're so pleased to hear that Cameron was able to assist you with your service needs. Cameron truly is a valuable member of our crew and we are glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future! - Herb Chambers Honda of Westborough team

March 13, 2021

Easy to schedule, great drive up, very friendly staff and happy with all the service from initial call to the waiting room. Enjoy the extra perks of the free coffee and snacks. More

by kili_alwyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Apr 01, 2021 -

Honda Westborough responded

kii_alwyn - Thank you so much for the great feedback! We really appreciate your business and we'll be certain to share your compliments with the rest of the team. Until we have the opportunity to work with you again, take care! - Herb Chambers Honda of Westborough team

March 13, 2021

Jody Explained the new standards of the Massachusetts inspection, gave me great advise on the continue maintenance of my HRV,I enjoy working with Jody when I service my cars at Herb Chambers. More

by brucewkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Apr 01, 2021 -

Honda Westborough responded

brucewkc - Thank you for taking the time to review us. It is great to know that you found our team to be so friendly and accommodating. We will be sure to let Jody know that you spoke highly of her. Thank you again for these kind comments and we look forward to your next visit! - Herb Chambers Honda of Westborough team

March 13, 2021

The gentleman who helped me was very nice and informative. Although your on call service department told me it would take 30 minutes, Peter was upfront and quoted me 1.5hrs. He provided a good ex More

by Kaitlin Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Apr 01, 2021 -

Honda Westborough responded

Kaitlin Williams - Thanks so much for leaving us a review! We'll be sure to tell Peter what a great job he is doing! Many thanks and happy driving! - Herb Chambers Honda of Westborough team

March 13, 2021

From the moment I drove into service, greater welcomed me back. Walked in and went over why I was there Told how long it would be Great service More

by hockeybear2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Apr 01, 2021 -

Honda Westborough responded

hockeybear2000 - Thank you for sharing your feedback with us! We're so pleased to hear that Randy was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! - Herb Chambers Honda of Westborough team

March 13, 2021

Very helpful, polite. All questions answered. Prompt service when I arrived. Kept up to date as to the status of my vehicle, thank you Randy Robinson. More

by lgravlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Apr 01, 2021 -

Honda Westborough responded

lgravlin - Many thanks for this terrific feedback! We're delighted to learn that you enjoyed working with Randy. Please don't hesitate to reach out if we can assist you in the future! - Herb Chambers Honda of Westborough team

...
66
...