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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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December 05, 2020

I Received a free full point inspection, this allowed me to identify issues with the car that I may not be able to fix now, but will do in the future. More

by Shadid78
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Roun , Manuel Soto
Dec 23, 2020 -

Honda Westborough responded

Shadid78 - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I Thank you again and we look forward to working with you again in the future! - Herb Chambers Honda of Westborough team

December 04, 2020

Herb Chambers Service advisors are very knowledgable and trustworthy. I trust their judgement and feel my car is in good hands. Jody Smith is my go to advisor. More

by bethbrewer@charter.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Dec 23, 2020 -

Honda Westborough responded

bethbrewer@charter.net - Thank you for taking the time to post such great comments about your experience with Jody! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for your continued support! - Herb Chambers Honda of Westborough team

December 03, 2020

As a Honda owner since 1973 I think I have become some what of an informed consumer / customer and have found Herb Chambers Honda Westborough to be the best of the best when it comes to purchase and servi More

by joekober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 22, 2020 -

Honda Westborough responded

joekober - Thank you! We realize you have several choices when it comes to servicing your vehicle and we thank you for choosing Herb Chambers Honda of Westborough! We pride ourselves on providing our guests with top notch customer service and a stress-free experience, so we're pleased to hear that our team was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future! - Herb Chambers Honda of Westborough team

December 01, 2020

I love this dealership. It is so efficient, service reps helpful, coffee great, waiting area clean, comfortable! Always keep you informed about what is needed and cost. More

by Carjans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Dec 22, 2020 -

Honda Westborough responded

Carjans - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoy working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Westborough team

November 30, 2020

Excelente service, it's a little pricey but i have the confidence my car is ready for the winter and safety is a priority to me More

by ogfortoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
November 27, 2020

Matt Gonyea is very professional and does a great job of listening to customer. He does a great job of explaining what will be performed before and after service is completed. More

by ga7982
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Gonyea
Dec 21, 2020 -

Honda Westborough responded

ga7982 - Thank you so much for the wonderful review! Matt is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Honda of Westborough team

November 21, 2020

Service is always excellent. The service area is nice. I always go here knowing that my car is taken care of. Keep up the good work. More

by Honora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 15, 2020 -

Honda Westborough responded

Honora - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! Herb Chambers Honda of Westborough team

November 16, 2020

Service process was professional and easy. The team was able to tell me what to expect, communicated what was going to be done, and then delivered exactly what they said. More

by Ryan Cable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sbrogna
Dec 11, 2020 -

Honda Westborough responded

Ryan Cable - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience and we're proud of the great service that our team provides to our customers. Thank you again and if we can assist in anything further please let us know! - Herb Chambers Honda of Westborough team

November 15, 2020

Took my car here for a diagnostic after buying a honda in a private car sale many safety concerns. Honda of westborough was Extremely professional group of people, at this location explained everything to us More

by Jessica
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Roun
Dec 11, 2020 -

Honda Westborough responded

Jessica - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal and we're glad to know Peter succeeded. Thank you again and if we can assist you in any way please don't hesitate to reach out! - Herb Chambers Honda of Westborough team

November 15, 2020

Justin walked me through the process explaining what needed to be done and what might be an issue but could be put off until the next service. no pressure to buy service options not immediately necessar More

by frank.kavanagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service dept.
Dec 15, 2020 -

Honda Westborough responded

frank.kavanagh - Thank you so much for your feedback on your recent experience with Justin. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and if we can assist further please let us know! - Herb Chambers Honda of Westborough team

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