Honda Windward

Justin is the best! Justin at WinWord Honda is absolutely the best service representative I’ve ever experienced. He goes above and beyond to make sure that I am completel Justin at WinWord Honda is absolutely the best service representative I’ve ever experienced. He goes above and beyond to make sure that I am completely satisfied with the services rendered. More

Scheduled service I like taking my car to handa windward because they make it easy for me. They’ve tracked the service and wear on my CRV and keep it happy for me. Just I like taking my car to handa windward because they make it easy for me. They’ve tracked the service and wear on my CRV and keep it happy for me. Justin insured I understood what was necessary at this service. And I’m happy because they have a very nice shuttle driver to get me home. And I’m sorry I’ve forgotten his name. More

One bad egg JAMES and the rest of the service advisors are always knowledgeable, very responsive, accommodating, and anticipate our needs at every visit. TONI JAMES and the rest of the service advisors are always knowledgeable, very responsive, accommodating, and anticipate our needs at every visit. TONI (at the reception desk), on the other hand, made us feel unwelcomed when we walked through the sales door entrance. She stopped us as if we were trespassing, and when I replied that we were here to pick up our car (after she questioned me a second time), she rudely replied, "Well, sheesh, I was just asking!!" The reason why we service our vehicle at Honda Windward is because we value their service over Pacific Honda, where we purchased our vehicle. TONI is an exception to your/our standards, and falls well below. She made us feel as though we were intruders, and I didn't want the incident to tarnish our review for James, but it has stayed with me and bothered me since More

Great buying experience Thank you for your awesome customer service! Wade did a great job taking care of me. He was patient, flexible and sensitive to my needs. Thank you for your awesome customer service! Wade did a great job taking care of me. He was patient, flexible and sensitive to my needs. More

Honda Clarity Purchase It’s a much better car buying experience compared to my past experiences. Travis Rieta was very easy going and helpful in getting me the facts to deci It’s a much better car buying experience compared to my past experiences. Travis Rieta was very easy going and helpful in getting me the facts to decide on the purchase. The pricing was also straight forward as with Costco purchase. More

New car purchase Friendly helpful staff. I summed it up in 3 words but the review is forcing me to type a minimum of twenty five words. Friendly helpful staff. Friendly helpful staff. I summed it up in 3 words but the review is forcing me to type a minimum of twenty five words. Friendly helpful staff. More

For maintenance service Very friendly receptionist she explained clearly what the mechanics would do for my car and let me where the bathroom and where the coffee station . T Very friendly receptionist she explained clearly what the mechanics would do for my car and let me where the bathroom and where the coffee station . The service was fast and good More

Battery Problem Inefficient diagnosis of problem with the battery. Technician tried to overlook the fact that the battery had given us problems since the purchase of Inefficient diagnosis of problem with the battery. Technician tried to overlook the fact that the battery had given us problems since the purchase of the vehicle. Going in today with the same problem we had within a week of purchase of the car should have been enough to put in a new battery right away. Testing batteries for holding a charge is an unreliable way to decide if a battery is good. One test shows no problem, and the next may show something quite different. The battery’s history was that there was a problem. A replacement should have been the first and only step. (My son’s girlfriend missed a class at UH because of the delay.) This was the first time we had a question about the service department’s judgment on an issue. Mahalo for letting me give a critique on the servicing. More

Rating for David Brandt David was very helpful, polite and very professional. He helped us with everything we needed and answered all our questions to our satisfaction. Thank David was very helpful, polite and very professional. He helped us with everything we needed and answered all our questions to our satisfaction. Thank you David for everything! More

SERVICE Friendly and knowledgeable service rep. Easy drop off anytime. Quality service that you can rely on at a very fair price. Highly recommend Honda Wi Friendly and knowledgeable service rep. Easy drop off anytime. Quality service that you can rely on at a very fair price. Highly recommend Honda Windward. More