Honda Windward - Service Center

Outstanding Service My Pilot has only been serviced by Honda Windward since purchasing it from them nearly 3 years ago. The customer service I receive each time is outst My Pilot has only been serviced by Honda Windward since purchasing it from them nearly 3 years ago. The customer service I receive each time is outstanding. More

Quick Repair Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we h Our CRV was towed in at about noon on a Thursday because the car wouldn't start. The service manager assigned the CRV to be checked by Rick whom we had known and had our other cars worked on for years. When we received the phone call at home that the starter needed replacement my wife and I were concerned because we were scheduled to fly out for our vacation on the following day. We didn't mention this to anyone in the repair department. We were relieved to hear that they would finish the repair that afternoon. Sure enough it was fixed and the CRV was ready as promised ensuring that we did not have to make any changes to our plans. More

Good job with reasonable price Justin is a great guy. Very helpful and informative. Most of the staff are knowledgeable and friendly. I highly recommend anyone drive their vehicle t Justin is a great guy. Very helpful and informative. Most of the staff are knowledgeable and friendly. I highly recommend anyone drive their vehicle to honda windward that need service More

75% good service I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil chan I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil change. The employees should communicate with each other in what they told the customer so they don’t confuse and frustrate the customer in what to do. One employee said I could leave the car in the entry way near the office. Another said I would have to move the car and the 3rd person said I could park it where the other cars that were to be serviced were. To make things more complicated, there was a food truck parked in the driveway so that added to the confusion. Other than that, I had good customer service and I really like the free car wash. More

Outstanding service every time From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on my face after having a great experience. Always on time and done right. More

Sudden changes? no problem.. I had sudden changes in my schedule that day, Eric accommodated me with no problem. He rescheduled me and everything worked out well. I'm grateful! I had sudden changes in my schedule that day, Eric accommodated me with no problem. He rescheduled me and everything worked out well. I'm grateful! More

Over it! Bought & serviced my car here for the last 6 years. They can NEVER find me in the system. It takes at least 10 minutes each time I call for them to l Bought & serviced my car here for the last 6 years. They can NEVER find me in the system. It takes at least 10 minutes each time I call for them to locate my file. My $200 service turns into a $1400 service with a bunch of trumped up, overpriced repairs. I’ll be servicing my cars elsewhere from now on. More

Efficient and hassle free I had excellent service, pricing a bit high, will use again, will recommend to family and friends. Would be nice if there were loaners available of v I had excellent service, pricing a bit high, will use again, will recommend to family and friends. Would be nice if there were loaners available of vehicles comparable to mine so I could see if I like them. Maybe a possible sale in it😊 More

Very good experience Very pleasant and timely and very courteous over all i am pleased with the service l got and would go back for another service or purchase Very pleasant and timely and very courteous over all i am pleased with the service l got and would go back for another service or purchase More

Quick, and friendly The customer service is friendly. They were fast to perform service. Only pause was they did not do all service. They didn't rotate tires because t The customer service is friendly. They were fast to perform service. Only pause was they did not do all service. They didn't rotate tires because they we re e new, and didn't change wipers because they were not Honda brand. The only reason i think they did this was to save me money which I appreciate. More