Justin Baker
Justin Baker at Honda Windward

Justin Baker

Service Advisor

Honda Windward

45-671 Kamehameha Hwy
Kaneohe, HI 96744

4.8
459 Reviews
4.8

459 Reviews

Write a Review

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

459 Reviews of Justin Baker

September 19, 2026

Dealership Rating
Employee Rating

Rude service dept rep. I feel he disrespects women. Thinks we’re just dumb. Its pretty much the same every time i deal with him More

by Berklinem
Service Price Transparency
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Recommend Dealer
No

August 24, 2026

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Honda Windward is a great place to go when getting service done. Justin was wonderful at his best followed through and listened to what I needed.thank you very much. More

by deehawaii75
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Recommend Dealer
Yes

May 29, 2026

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Justin Baker of Honda Windward is an outstanding Service Advisor and one of the primary reasons I continue to have my vehicle serviced at Honda Windward. He consistently goes above and beyond to assist c More

by vkorolev
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Recommend Dealer
Yes

Other Employees Tagged: Kanoa Chang

Jun 16, 2026

Honda Windward responded

"Thank you for taking the time to recognize Justin Baker. We are fortunate to have him on our team. Justin consistently goes above and beyond to provide exceptional customer service, and it's wonderful to hear that his professionalism and dedication are a big reason you continue to choose Honda Windward for your vehicle's service needs. We truly appreciate your loyalty and look forward to serving you again in the future. Mahalo for your support!"

May 11, 2026

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Service advisor Justin went Above and beyond to ensure that my vehicle was serviced properly and gave me options. Justin also made sure all warranty work was done on the same service without scheduling ah More

by Justin W
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Recommend Dealer
Yes
Jun 16, 2026

Honda Windward responded

Thank you, Justin, for your thoughtful review! We are thrilled to hear that Justin Baker went above and beyond to ensure your vehicle was serviced properly while providing you with options throughout the process. It's great to know he was able to coordinate and complete your warranty work during the same visit, helping make your experience as convenient as possible. We truly appreciate your recognition of Justin's dedication and professionalism. Mahalo for choosing Honda Windward, and we look forward to serving you again in the future!

January 28, 2026

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Wow, great service, very friendly and thorough. I love Honda Windward service Drpartment! Great job! More

by hawaiidc56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MJ shuttle driver

Mar 24, 2026

Honda Windward responded

Thank you, hawaiidc56! We’re so glad you had a great experience with our service department. Justin and the team, along with MJ, truly appreciate your kind words!

January 26, 2026

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Justin, as always, is fantastic. He’s very much on the ball. I appreciate him. More

by swimwhitney
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Recommend Dealer
Yes
Mar 24, 2026

Honda Windward responded

Thank you, swimwhitney! We appreciate your continued trust in Justin—he’ll be glad to hear your kind words. Looking forward to taking care of you again!

August 04, 2025

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This service department here us my go to place to service my Hondas! Called to schedule service to replace the brake pads on my Pilot and they were able to schedule me an early appointment the next day. Ch More

by Agunat808
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Recommend Dealer
Yes

March 30, 2025

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Had a factory made trailer hitch installed on my 06' CRV. It was accomplished in less time than I thought it would take. It was done right and at a reasonable price. Justin Baker and his service techs are More

by Kapenapuko
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Baker , Tyler in parts

March 23, 2025

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Great staff and fair pricing from the service center, call to make an appointment to save time More

by Cm.eng
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Recommend Dealer
Yes

Other Employees Tagged: Derrick Higa, Kanoa Chang

March 05, 2025

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Employee Rating

Great service. Cars were ready when they said it would. I would highly recommend them. More

by tleahcim2001
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Recommend Dealer
Yes

Other Employees Tagged: Cory Brown

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