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Honda Windward - Service Center

Kaneohe, HI

4.8
1,290 Reviews

1,290 Reviews of Honda Windward - Service Center

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September 14, 2021

They're very sufficient ,quick and friendly especially kanoa my service rep. Extremely knowledgeable and courteous More

by Janell.delima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Naito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Halarian boomalong
September 14, 2021

My experience at Honda Windward today was the worst I have had anywhere. I arrived at 7:40, was told it may take up to 3 hrs, and 4 hours later was told that no one has looked at my car. No one thought t More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
September 13, 2021

Kanoa from the service department was super helpful and always kept us up to date with the progress of our auto repairs. More

by Kaleokai_96795@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

love their customer service very nice quick turnaround i was early but they have a waiting area thats nice and clean with tv vending machines😊 More

by keala902
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annelysa Barba
September 07, 2021

Dalton's good vibrations of Aloha eminate from him and throughout the Service Dept at Honda Windward. It's a pleasure to have our Hondas serviced. Mahalo! More

by Byl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

I was not there to buy a far. I was there for a simple oil change. Customer service great! But the tech got in my car with dirty shoes and left shoe prints on my rug. Probably oil. As my rugs are black an More

by lkalikolehua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Very efficient. Very knowledgeable about vehicle issues and problems. Kanoa was very empathetic in recognizing the amount of time it took to service the many areas that need to be serviced. More

by Dixson.lau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

When I first bought the car, a new 2019 Honda Civic, the staff spent a lot of time with me, patiently going over all of the features and setting them up to my preferences. They were the first dealership I More

by BJ Short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Swain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Asahara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Travaso, Douglas Bayot
Sep 10, 2021 -

BJ Short responded

When I first bought the car, a new 2019 Honda Civic, the staff spent a lot of time with me, patiently going over all of the features and setting them up to my preferences. They were the first dealership I ever met who were so capable, friendly, and non-pushy! A friend who used them recommended them to me, and as long a I am able, I will continue to use them. They also give excellent, careful maintenance service, and my friend recommended them over Pacific Honda. They have a nice waiting room, and though I have not used it, they will take clients to the shopping center while the car is being serviced. Over the phone, the maintenance staff have been courteous and helpful with my questions. They even send anniversary cards and emails! I am proud to wear their sign on my car in support of their fine work. With such quality work and friendly service, they are a definite asset to our community.

September 03, 2021

Seamless fast friendly courteous service. Always a pleasant customer service experience. The service staff has always been friendly and helpful while answering any questions that the customer may have More

by Raynell.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

I feel confident in my car because I know the workers strive for excellence. I always leave feeling as if I got a good deal. More

by jackiegraessle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanoa Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

jackiegraessle responded

Keep up the wonderful work and stay safe guys.

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