Honda Windward - Service Center

Professional and on time Informed me of the additional service that needed to be done and specifically explained what the number indicators meant B 124 Gave an approximate ti Informed me of the additional service that needed to be done and specifically explained what the number indicators meant B 124 Gave an approximate time frame of service and offered the courtesy ride to the mall More

Car repair due to auto accident The Auto body shop staff were professional, cordial, organized, knowledgeable and efficient. The repair appears to be of quality workmanship and was c The Auto body shop staff were professional, cordial, organized, knowledgeable and efficient. The repair appears to be of quality workmanship and was completed in a timely manner. Thank you for the excellent experience! More

Great service! Justin in service department was friendly and extremely helpful! He made my visit very easy. I will definitely return in the future! Thank you so much Justin in service department was friendly and extremely helpful! He made my visit very easy. I will definitely return in the future! Thank you so much! More

Always awesome service! As always awesome service! Kanoa helped me with my services. He explained everything to me prior and, after my car was serviced. From the tire thread As always awesome service! Kanoa helped me with my services. He explained everything to me prior and, after my car was serviced. From the tire thread thickness to topping off my fluids. I appreciate the time he took to go over all of my cars maintenance needs, and future maintenance mile stones. Thank you Kanoa!! More

Vehicle recall within 30 days of vehicle purchase Waited 2+ hours for emissions recall work without any estimated time of completion. Was sold new Honda apparently without required recall work complet Waited 2+ hours for emissions recall work without any estimated time of completion. Was sold new Honda apparently without required recall work completed before sale More

Condescending service employees I had the experience I usually have at car dealerships: they think I'm a dumb woman who doesn't know anything about cars. I don't think males, or th I had the experience I usually have at car dealerships: they think I'm a dumb woman who doesn't know anything about cars. I don't think males, or the one lone female in the service department, understand what it's like for a woman to go into a car shop and seek help. And by the way, don't fall for the "If you book the 7:00 a.m. appointment, we'll get you out faster." I was promised 1.5 hours, and it took 3. More

Awesome Kanoa was able to get me a discount on my battery part. I was told on the phone before coming in that I was able to get a pro-rate on my battery sinc Kanoa was able to get me a discount on my battery part. I was told on the phone before coming in that I was able to get a pro-rate on my battery since I've only had my car for a little over 3 years. According to Kanoa I wasn't, but gave me a discount anyways. With my new battery I am now currently under the warranty of 3 years new battery and 3-5 years pro-rate. It seems ridiculous to me that since I bought the car brand new and form Windward Honda it should have automatically been put in that 5 year warranty. More

Service When I took my car in none of the #s on the dash were working and all the service lights were on. My car is as good as new and I got a free car wash When I took my car in none of the #s on the dash were working and all the service lights were on. My car is as good as new and I got a free car wash More

Outstanding Service Phone calls are always answered by the 2nd ring and appointments are made within the week. Routine servicing takes no more than 1/2 an hour. I was pr Phone calls are always answered by the 2nd ring and appointments are made within the week. Routine servicing takes no more than 1/2 an hour. I was prepared to wait for at least an hour but was pleasantly surprised when they called me after only 20 minutes! Honda Windward has the best service Department!! Thank you Dalton Baker and Service Consultant Anne Barba!! More

Positive experience Team took my vehicle in to service when I arrived earlier than my appointment time. Completed the job sooner than expected. The paperwork took a while Team took my vehicle in to service when I arrived earlier than my appointment time. Completed the job sooner than expected. The paperwork took a while to finish. More