Honda World Westminster

I wish if I could give them under Zero rate This is based on my personal experience with Honda Westminster and Honda Roadside Assistance. During Easter evening, my car showed low tire pressure. I was based on my personal experience with Honda Westminster and Honda Roadside Assistance. During Easter evening, my car showed low tire pressure. I was alone with my small child and didn't feel safe driving, so l called Honda Roadside Assistance. They towed my car to a Honda location and took the key. The next morning, I received a call from Honda Westminster saying my car was there, but they had no record of who dropped it off, and the key was missing. They asked me to bring the spare key, which my husband did. When he arrived, he found the tire in much worse condition than when we sent the car--flat to the rim--and there were scratches on the aluminum plate. The dealer claimed this damage was from me driving it, but that's not true. I only drove a short distance before calling for help. When I dropped the car off, it just needed air. Now they were asking me to pay $290 to replace the tire. I explained that I pay $82 a month for extended warranty and that my car is insured. They told me the warranty does not cover tire replacement and gave me a number (800-999-1009) to call. After spending 30 minutes explaining my situation, they transferred me to financial assistance. The woman there said I shouldn't have to pay and told me to call another number (855-342-4970), but no one ever answered when I tried. I called Roadside Assistance again the next day, explaining my experience then the lady who I was talking to her hung up on me. I felt like no one cared about actually helping me--only about taking my money. In my opinion, this experience was extremely disappointing, and I no longer trust Honda's support. I expected much better from a company like this. More

My Service Advisor Kasra did an incredible job. He answered all my questions and took very good care of my vehicle. Definitely recommending him to all my friends and family. Will definitely be back He answered all my questions and took very good care of my vehicle. Definitely recommending him to all my friends and family. Will definitely be back. More

Great services, polite, professional, fast, organized, good customer support, time management and good skills and patience good customer support, time management and good skills and patience More

The service rep was knowledgeable, efficient. and helpful. When the service took longer than anticipated, he arranged for a car so that my wife and I could get to our respective medical appointme and helpful. When the service took longer than anticipated, he arranged for a car so that my wife and I could get to our respective medical appointments. My only dismay - based on 72 years of driving - is that repairs now cost what cars used to. Thank you! More

Great dealership that always treats you fairly. The service department is knowledgeable and does its best to get you out on time. The service department is knowledgeable and does its best to get you out on time. More

Easy to get an appointment. Knowledge service writer Justin. Comfortable waiting room and show room area. Knowledge service writer Justin. Comfortable waiting room and show room area. More

The Honda world is very friendly & helpful advisor Henry. He takes care me right the way. He takes care me right the way. More

Christina Mang is always helpful, answers my questions and explains all the services needed for my Honda Civic. and explains all the services needed for my Honda Civic. More

Car was delivered on time to the minute for service. All services were explained in detail. All services were explained in detail. More

Thanks to all staff were 👍 RODRIGO was terrific and helpful to see me thanks 😊 all staff helpful to see me thanks 😊 all staff More