Honda World Westminster
Westminster, CA
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I consider Honda world my home now I'm having so many good experiences here,the latest I've been with Kasra He is my service advisor and it is an outstanding young man for the great attitude and a willin good experiences here,the latest I've been with Kasra He is my service advisor and it is an outstanding young man for the great attitude and a willingness to help the customer. You can tell that he strives to make sure that he gives his very best to the customer as well as to his employer. It's like having your own pit crew when you come to Honda work it's terrific!! More
WORST dealer EVER! Avoid if you can! This dealer will hide sales people, be dishonest to each buyer and employees are so lazy they do not want to help you at all! Finan Avoid if you can! This dealer will hide sales people, be dishonest to each buyer and employees are so lazy they do not want to help you at all! Finance managers will lie to you as well, they never process Paperworks and makes you wait a long time to get new paperwork! More
I was sold a defective vehicle by JD and Kennedy who didn’t even bother to check the car before selling it to me. When I reported the problems as soon as I found out, they were rather insensitive to my didn’t even bother to check the car before selling it to me. When I reported the problems as soon as I found out, they were rather insensitive to my concerns and ignored my messages despite all the inconveniences and safety issues I had to endure due to the defect of the car. They are not responsible or professional sales people. I’ve purchased 8 cars in the past decade and this was by far the worst experience More
My recent visit to Honda World (on Black Friday) for a new car purchase was riddled with bait and switch tactics. During pricing negotiations, I was very clear that I am a straight shooter and did not wan new car purchase was riddled with bait and switch tactics. During pricing negotiations, I was very clear that I am a straight shooter and did not want to waste their time or mine so I was only interested in their best and final offer. I gave them a good faith opportunity to earn my business and advised that I am ready to buy if we can both settle on a price. The New Car Sales Director nodded in agreement and offered me a deal that was less than enticing to close me right then and there. Given this, we left to another dealership approximately five miles south. Unsurprisingly, I received a subsequent text message a few minutes after leaving the lot offering me a better OTD price which renewed my interest in moving forward with Honda World. However, when we returned to sign the purchase agreement based on the aforementioned text, the reflected price was NOT what they offered in writing. The assertion that their "number one priority is customer satisfaction" was not what we experienced. IMO proceed with caution if you plan on buying your next car here. Make sure you double check your purchase agreement before putting ink to paper and signing the contract. Lastly, I checked into Yelp for the 2 free AMC Gold Movie Tickets (with a test drive) and did not receive this offer as advertised. More
Everything seemed fine on the front end. Months later my DMV paperwork registration and stickers never arrived. I had to call and follow up, they had never been ordered in the first place. Months later my DMV paperwork registration and stickers never arrived. I had to call and follow up, they had never been ordered in the first place. Also, they guaranteed me 100,000 mile or five year warranty, whichever came first, and when the paperwork came, it was five years 80,000 miles. The sales rep told me “consider it taken care of.” In the next follow up message I sent him, he said he’ll be out of the country for months! They also hard upsell the Honda maintenance programs. More
Very unprofessional. Went there did a test drive on a used tesla. Gave me a price next day I called raised the price by 2.4k. Not sure how they are going to earn my busin Went there did a test drive on a used tesla. Gave me a price next day I called raised the price by 2.4k. Not sure how they are going to earn my business this way. More
Salesman said car was on the lot and to come in. When I got there minutes later the car was miraculously sold....in the rain mind you. Dealership adds on crazy add on equipment and mark ups. They wi When I got there minutes later the car was miraculously sold....in the rain mind you. Dealership adds on crazy add on equipment and mark ups. They will tell you that these items are added by the factory which is totally untrue. Avoid this dealership at all cost. More
The Team at Honda World Westminster is amazing! Yadira had quick and efficient response as well as being extremely informative. Will recommend Honda World Westminster to all my friends and family Yadira had quick and efficient response as well as being extremely informative. Will recommend Honda World Westminster to all my friends and family. More