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Honda World Westminster

Westminster, CA

4.8
689 Reviews

13600 Beach Blvd

Westminster, CA

92683

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Showing 690 reviews

September 19, 2026

Can't trust salesman Bao Ngo and finance manager Hieu Tran. Optional items charged on the service contract without letting customers know. When the customer asked why monthly payment was very high. Hi More

by Nha Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bao Ngo and Hieu Tran
September 18, 2026

Very attentive, exceptional customer service. Went about and beyond to show me there available cars. More

by hector.duarte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao and Kristie Nguyen, Charlie Park
Sep 18, 2026 -

Honda World Westminster responded

We couldn't ask for a better review of Honda World Westminster. Thanks for your kind words! Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 17, 2026

Everyone there was very helpful and kind. They were very patient with me, and made sure I understood everything. I had a fantastic experience. More

by Edgar Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia, Kenny, Charlie Park
Sep 17, 2026 -

Honda World Westminster responded

Edgar, we're thrilled to hear you had a fantastic experience with our team! Thank you for choosing Honda World Westminster and for sharing your positive feedback. - Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 17, 2026

Andrew was incredibly kind, professional, and thoughtful. He kept me updated while I waited and made me feel appreciated and taken care of. Everything was quick and smooth—the paperwork took less than 5 minu More

by Tien Dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew from Honda World
Sep 18, 2026 -

Honda World Westminster responded

Hi Tien, we're so glad Andrew made your experience so smooth and efficient at Honda World Westminster. Thank you for your kind words! - Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 16, 2026

Everytime I go get my service done in this location the service is excellent. Always get what I need. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Sep 16, 2026 -

Honda World Westminster responded

Hi Jimmy, we're pleased to hear you always receive excellent service at Honda World Westminster! We look forward to your next visit. Safe travels! -Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 16, 2026

They were very patient and very helpful throughout the whole processs. It definitely felt like they were trying to help me leave with the best options and made sure I was happy and comfortable throughout More

by Kathxoch24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Henry , Charlie Park
Sep 16, 2026 -

Honda World Westminster responded

We’re delighted to hear you felt comfortable and well taken care of throughout the whole process. We hope to see you again in the future, have a great day! - Honda World Westminster

September 16, 2026

$300 work was quoted to $900. Thanks app all the time other de comp an More

by j_ka1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bart
Sep 16, 2026 -

Honda World Westminster responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. It is disappointing that we were unable to earn your business and, if there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 15, 2026

The customer service was great and informative, but I think I was overcharged, they also recommended things that shouldn’t be recommended because I already done four months ago. More

by neurons_swims_0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri
Sep 16, 2026 -

Honda World Westminster responded

Thank you for your feedback. We aim to provide thorough and helpful service, so I'm disappointed to hear about the mix-up in our recommendations. Let's connect directly so we can clarify any charges and better understand how we might improve your next visit. Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 15, 2026

Hassle-free negotiations, clear paperwork explanations, friendly staff,’and they found every possible discount to get me the best deal. More

by m.linhmai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Park
Sep 15, 2026 -

Honda World Westminster responded

We're thrilled to hear you had a seamless experience with our team at Honda World Westminster. Thank you for the feedback, enjoy your new ride! - Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

September 14, 2026

Saturday morning, I could not get a hold of my advisor. Nobody answered the phone at the service desk from 7 to 9 since it was all automated there was nobody to take a message. More

by Sillac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Park
Sep 15, 2026 -

Honda World Westminster responded

We apologize for the inconvenience you experienced trying to reach our service desk on a Saturday morning. We understand how frustrating it can be when there's nobody available to take your call or message. We appreciate your feedback and would love the chance to speak with you further about any other concerns or issues you may have. Please feel free to contact me at any time. Thank you, Anaïs Ouaki - Customer Relations Manager - aouaki@ochondaworld.com

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