Honda World Westminster
Westminster, CA
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Can't trust salesman Bao Ngo and finance manager Hieu Tran. Optional items charged on the service contract without letting customers know. When the customer asked why monthly payment was very high. Hi Tran. Optional items charged on the service contract without letting customers know. When the customer asked why monthly payment was very high. Hieu just said because credit score was 440. That's it. Did not explained clearly. Just asked initial and signed. Please take care of this problem. Thank you very much. More
Everyone there was very helpful and kind. They were very patient with me, and made sure I understood everything. I had a fantastic experience. They were very patient with me, and made sure I understood everything. I had a fantastic experience. More
Andrew was incredibly kind, professional, and thoughtful. He kept me updated while I waited and made me feel appreciated and taken care of. Everything was quick and smooth—the paperwork took less than 5 minu He kept me updated while I waited and made me feel appreciated and taken care of. Everything was quick and smooth—the paperwork took less than 5 minutes, and my Lyft arrived within 2 minutes. I was so happy to complete all 3 safety recalls in one day. Thank you, Andrew, for making my experience so easy and pleasant! More
They were very patient and very helpful throughout the whole processs. It definitely felt like they were trying to help me leave with the best options and made sure I was happy and comfortable throughout whole processs. It definitely felt like they were trying to help me leave with the best options and made sure I was happy and comfortable throughout the whole process More
The customer service was great and informative, but I think I was overcharged, they also recommended things that shouldn’t be recommended because I already done four months ago. think I was overcharged, they also recommended things that shouldn’t be recommended because I already done four months ago. More
Saturday morning, I could not get a hold of my advisor. Nobody answered the phone at the service desk from 7 to 9 since it was all automated there was nobody to take a message. Nobody answered the phone at the service desk from 7 to 9 since it was all automated there was nobody to take a message. More



