Honda World

Good deal not very pushy They had the best deal at time of purchase. Could be little faster, but will work around your convenience if they are back logged. They did not push s They had the best deal at time of purchase. Could be little faster, but will work around your convenience if they are back logged. They did not push stuff on me that I did not want unlike few other dealers that did and said those are anti discriminatory rules which put me off feeling like I was getting bs’d. They took time to show me the vehicle, no rush there. Test drive was both highway and local roads, sales men new the car in and out and explained to me when safety comes active based on speed so I could test it out, except for collision detection lol. So overall I say it’s a good dealership. More

Great Experience Our salesman kept in comfortable contact over the years. He was not pushy or overbearing and listened to our needs. We will lease from him again. Our salesman kept in comfortable contact over the years. He was not pushy or overbearing and listened to our needs. We will lease from him again. More

Holly’s Help Excellent - professional and pleasant. Most important, knowledgeable about my vehicle. Holly was so comforting in my concern about the trouble with m Excellent - professional and pleasant. Most important, knowledgeable about my vehicle. Holly was so comforting in my concern about the trouble with my Bluetooth issue. She said “Don’t worry. I will let you know when it’s time to worry. I got this!” More

Happy Owner of a new 2018 Civic EX Hatchback This was my first time buying a new car. I was very pleased at how seamless the experience was. The employees at Honda world help me figure out the be This was my first time buying a new car. I was very pleased at how seamless the experience was. The employees at Honda world help me figure out the best options for financing and maintenance/warranties. I was overall pleased with their competence. I look forward to coming back in to Honda World for any future needs or advice. Ryan (in the finance department) Christian (in delivery department) were also very helpful with getting me ready to own and manage my new Honda. More

Very helpful!!! Holly was excellent with helping me set up my phone and using maps through Bluetooth. She was friendly and pleasant. Truly an asset to the company! Holly was excellent with helping me set up my phone and using maps through Bluetooth. She was friendly and pleasant. Truly an asset to the company! More

Good experience overall with Honda World and their staff. Would like to have a more expedited purchasing process with less back and forth with managers. overall with Honda World and their staff. Would like to have a more expedited purchasing process with less back and forth with managers. More

Marshall Dean We spent a lot of time with Marshall trying to decide which car to purchase. He was very patient and helpful. We trusted his opinions and would highly We spent a lot of time with Marshall trying to decide which car to purchase. He was very patient and helpful. We trusted his opinions and would highly recommend seeking help from Marshall. Excellent! More

Amazing Sales Staff and Top Notch Service! Marshall Dean provided excellent customer service! His knowledge base is vast and his willingness to go the extra mile was above reproach! I wouldn't Marshall Dean provided excellent customer service! His knowledge base is vast and his willingness to go the extra mile was above reproach! I wouldn't go anywhere else! More

excellent service I never liked the car buying experience of my past, and didn’t expect any different but Honda World and Brian Trimble surprised me and gave the best c I never liked the car buying experience of my past, and didn’t expect any different but Honda World and Brian Trimble surprised me and gave the best customer service and it didn’t end when I brought the car. They pointed out a scratch to the paint that they are fixing, invited me to attend a class they offer once a month to learn the Tech and operating details of the car and the Honda maintenance department. Before I drove off they had another gentleman sit with me in the car and answer any questions about the internal functions of the car. I am very impressed. Thank you!!! More

Great sales staff, horrible finance staff My fiancé and I came in to buy a 2018 Civic EX-L. Brian Trimble was our sales associate and we were beyond satisfied with his customer service. Brian My fiancé and I came in to buy a 2018 Civic EX-L. Brian Trimble was our sales associate and we were beyond satisfied with his customer service. Brian allowed us to take our time to pick out the best car for us, gave us a great price on the car, and was so helpful and friendly throughout the process. We will definitely be going through Brian on future Honda purchases (which we plan on doing here shortly again). However, the woman who helped us in finance was absolutely atrocious. Unfortunately, I cannot recall her name at this point, but when we return to Honda World in the fall to purchase another vehicle, we will refuse to work with her during the finance portion. She was incredibly rude the entire time, tried to hide extra fees on things she was trying to sell us, and acted like we needed to hurry because she had no time for us. She acted annoyed that my fiancé read over the entire contract to make sure we were purchasing what Brian promised us. She never gave us options on the monthly payment of just the car, and would only give us prices on what the monthly payment would be if we added in extra services. When my fiancé asked for the price of JUST the car monthly, she snapped at him with an answer and then continued to go on and on about other services we were not trying to get. She also tried to convince us to do twice monthly payments, WITHOUT telling us there was a $400 fee associated. Luckily, my fiancé read over everything before signing and saw the fee. She acted annoyed once we decided to not go with that payment plan, because she thought she had sold us on it with an extra $400 fee tacked on we didn't know about. Throughout our experience with her she made little offensive comments toward my fiancé, and it enraged us. We had such a great experience at Honda World up until this point, and we refuse to purchase another car from Honda World if she is our only option to work with for finance. Absolutely horrible customer service, and really should not be selling cars to people. More