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Honda World

Louisville, KY

4.9
5,018 Reviews
Honda World in Louisville, KY, also serving Clarksville, IN and Lexington, KY is proud to be an automotive leader in our area. Since opening our doors, Honda World has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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1 Autocenter Drive

Louisville, KY

40299

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Showing 5,018 reviews

January 30, 2018

Lease Buy out on A Honda Accord Marshall Dean is an excellent salesman at Honda World Honest , Pleasent and Easy to talk to .He made my purchase experience Great ! Nice Professiona More

by Bailey430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Marshall Dean
January 29, 2018

Great Experience with Nick Woodson! My wife and I were very pleased with the way Nick Woodson treated us during the purchase of our 2018 Honda CRV. He made us feel at home and was extrem More

by Robert.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Steven Bell
January 29, 2018

Used Honda Purchase Marshall Dean is the best salesman there! I have confidence in Marshall and he is easy to work with. I applied for financing online, talked with Mar More

by lilian15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
January 29, 2018

Chris is Beyond Extraordinary!!!!! Second time around I bought a 2013 Civic on 9/22/17-10/7/17 had it two week's when someone hit and ran me in my vehicle which had me devastated. Payi More

by Gili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg, Ray Clark, Ryan Anderson
January 29, 2018

Chris was great!! Chris was great!! Car buying experiences are never really pleasant but Chris was as nice, accommodating, and helpful as he could be. Would definitely More

by Mtrull1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
January 25, 2018

Solid product & top notch sales people Happy camper here -- I couldn't be more pleased with my 2009 Accord. And professionals like Marshall Dean make all the difference in making the experi More

by Accordian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
January 25, 2018

Great experience! My salesperson., Jeramie Brown was very knowledgeable and helpful through the whole process. The staff that I dealt with was great. Will definitely co More

by Kimber56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramie Brown
January 24, 2018

Kathy is the best Kathy was great. Her customer service and overall help was flawless. I did not purchase my vehicle in Kentucky but am very glad I bought a Honda and l More

by James D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
January 24, 2018

Very efficient system with the texting, emailing, ability to pay online before pick-up to expedite things. Staff was very pleasant and helpful. Shuttle service to More

by callielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neal, Sybil Koch
January 24, 2018

Great Service/ Great Staff The experience was great from start to finish. They were very prompt in helping me when I dropped the van off. They did a great job of keeping me info More

by SMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd and Russell Graves
Jan 24, 2018 -

Honda World responded

Dear Susan, My name is Dale Greathouse and i would like to apologize for anything we have done to upset you! If you would please allow me an opportunity to resolve this i would greatly appreciate this. I live by the philosophy take care of the customer and the customer will take care of you. please call me and your earliest convince and i am sure we can resolve any issues you may have with Honda World. We love our customers and we have failed you, sure would like the chance to make it right. Dale Greathouse Service Manger Louisville Honda world 502-499-5045 dgreathouse@louisvillehondaworld.com

Jan 25, 2018 -

SMN responded

I did speak to you and you were short and uninterested. I am not sure what you can do now. A very overpriced bill was paid. I will be sure that myself and my elderly mother who has previously let you service her car will not treturn. I am sure you wanted people to believe on here that you cared we had a poor experience but of that was truebyounwouldnhave made it right before we settled up.

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