Honda World

great experience, highly recommended I worked with Rodney Thomas and I can't recommend him highly enough. He went above and beyond to help me get the car I wanted....I went in on a Satur I worked with Rodney Thomas and I can't recommend him highly enough. He went above and beyond to help me get the car I wanted....I went in on a Saturday and the financing was not going through and I thought that was it and then he called me on Monday (a holiday, which he was still working) and told me come on over and get my car, he had worked it out. Love love love the car, super happy I got to work with Rodney and for all the help he gave. I was not by any stretch getting the most expensive car on the lot but he treated me like I was the most important customer he had and I really appreciated it. More

"Great Experience" I worked with Nick Woodson. He was very professional and made the entire process of leasing my new Honda CRV quick and easy. Nick was very helpful, ma I worked with Nick Woodson. He was very professional and made the entire process of leasing my new Honda CRV quick and easy. Nick was very helpful, making sure that I knew everything about my new car. This is the fifth Honda that I have leased from Honda World and I am sure that I will be back once my lease is up. It was a very good experience. More

Good experience Their service process was easy and thorough. They were easy to deal with and very friendly. I appreciate their upfront discussion of additional serv Their service process was easy and thorough. They were easy to deal with and very friendly. I appreciate their upfront discussion of additional services that were recommended. More

NO pressure Jon was super excited about the car, and answered all my questions directly. He was no pressure and let me take my time to make the right decision. Wh Jon was super excited about the car, and answered all my questions directly. He was no pressure and let me take my time to make the right decision. When I left to "think about it", he didn't try to pressure me into buying before I left. When I came back he had everything ready for me as I had asked. If you go to Honda World Louisville, insist on Jon as your sales person. More

Good experience Just bought my second used car from Sam Swope Honda. They strive to give good service and usually deliver. Tom Seeforth gave us great service today Just bought my second used car from Sam Swope Honda. They strive to give good service and usually deliver. Tom Seeforth gave us great service today More

First time to purchase on my own This was a difficult decision for me to make, but the salesman was patient and caring--even as I changed my mind and reconsidered what type of car I n This was a difficult decision for me to make, but the salesman was patient and caring--even as I changed my mind and reconsidered what type of car I needed. More

Andy Weeks is THe Man This was the second car that I have bought from Andy Weeks. He listened to my needsand showed me fit my list. No hard sell. A good car at a fair pr This was the second car that I have bought from Andy Weeks. He listened to my needsand showed me fit my list. No hard sell. A good car at a fair price. I was buying a car for my stepson and he saw the best and worst of the car shopping world. Andy was definitely the best and my stepson commented after the sale about Andy's manner and method. More

New Honda CRV I purchased a 2017 Honda CRV on May 17. Daniel Kannada was my sales representative. From the moment I walked into the dealership I felt at ease. Da I purchased a 2017 Honda CRV on May 17. Daniel Kannada was my sales representative. From the moment I walked into the dealership I felt at ease. Daniel was down to earth and was very knowledable about the car I wanted to see. He took quite a bit of his time to show me the Honda I had seen on the internet-even though I told him from the start that I was just looking and was also looking at another make of car, We test drove the car, talked about my trade in, and discussed cost but not ONCE did I feel pressured to make a decision on the spot. The next day I called with my decision. I wanted a certain color and again not once was I pressured to buy a car on the lot. He found the one I wanted. It was a great experience and I would highly recommend Honda World and Daniel to anyone looking to purchase a Honda! More

Awesome Customer Service We didn't purchase a vehicle in our first visit to Honda World. We were unable to come to an acceptable terms that would satisfy us a customer and Ho We didn't purchase a vehicle in our first visit to Honda World. We were unable to come to an acceptable terms that would satisfy us a customer and Honda World as a business. After leaving the business I reviewed some on line critiques and was impressed with Mr. Porro's responses, especially on the negative reviews. A couple days later we received a letter in the mail asking us our side of the story as to our experience. I then decided that I would take the time to write everything down and send in in to Mr. Porro's email. I was later that very day contacted by Larry Milburn. We were able to discuss everything and agreed on a reasonable deal for the vehicle and any issues that might have been or perceived to be experienced.. The most impressive satisfaction is the true concern and action from Mr. Porro and Milburn on insuring they stand behind outstanding customer service. I vouch that they do, and it is refreshing that a business today is dedicated to their customers. I will definitely recommend Honda World to anyone I know and keep them in mind when I am in the market for another vehicle. More

Another dose of EXCELLENT customer service! From beginning to end this dealership wins the excellence in customer service award. My 2016 Honda HR-V was due its first oil change, so I dropped in From beginning to end this dealership wins the excellence in customer service award. My 2016 Honda HR-V was due its first oil change, so I dropped in and worked again with Sarah Gay. My work was done in a timely manner and Sarah reviewed my invoice before I left. I could not have asked for more. Simply put, Honda World is an awesome place to do business! Turn me over, I'm done. Bill More