Honda World

My family and I see Jessica for our regular maintenance of our Ridgeline and Pilot quite often, because of the excessive mileage we put on our vehicles. She has become like family to us. Jessica always h of our Ridgeline and Pilot quite often, because of the excessive mileage we put on our vehicles. She has become like family to us. Jessica always has a smile and a positive attitude. She goes out of her way to give us superior customer service. I was not a believer in using a dealership for service work, but Jessica has made me a life long customer. Prices are competitive and quality is excellent. The honesty of the mechanics has broken and old stereotype, that had been in the back of the minds of many car owners. You can put your trust in the mechanics of Sam Swope Honda. I feel that I'm getting the best service from Jessica, and the mechanics at Sam Swope Honda, than can be found anywhere in the country. Jessica is a great asset that should be showcased for the dealership. My wife and I say " Put her in a commercial!". She's a star! More

Service was great and timely. Service personnel was very nice and helpful. Service waiting area is very nice and comfortable. I would definitely recommend Swope Honda to friends. nice and helpful. Service waiting area is very nice and comfortable. I would definitely recommend Swope Honda to friends. More

I went in for express service and was out in 40 min. My service associate was extremely friendly and knew I wanted to get to work as soon as possible. service associate was extremely friendly and knew I wanted to get to work as soon as possible. More

I am always very pleased when I bring in my Honda for service. Couldn't ask for better service. I would certainly recommend Sam Swope Dealership to any of my friends. service. Couldn't ask for better service. I would certainly recommend Sam Swope Dealership to any of my friends. More

They really worked with me and not pushed me to the limit. It's a friendly environment and you will not get intimidated at all. limit. It's a friendly environment and you will not get intimidated at all. More

The people at Sam Swope Honda gave us a great deal, with patience while providing all the information we requested. They were very straight forward, with no surprises or hidden costs, etc. We are very happy patience while providing all the information we requested. They were very straight forward, with no surprises or hidden costs, etc. We are very happy with our new Honda! More

My trip to the dealership today was for an oil change and an allignment. The checkin was quick and the work was performed correctly the first time. They even washed my car for me. an allignment. The checkin was quick and the work was performed correctly the first time. They even washed my car for me. More

I would absolutely recommend Sam Swope Honda World to anybody looking for a certified used Honda. And I would absolutely recommend they request Lollie Reiss as their sales associate (working under the w anybody looking for a certified used Honda. And I would absolutely recommend they request Lollie Reiss as their sales associate (working under the watchful eye of her manager David Lail). These two people made sure the 2011 barely used Honda Pilot I purchased (sight unseen, just from the internet ad) was right for me, best price, clean and promptly delivered unop payment. I am located in Beckley WV and was dreading the 7 hour round trip involved in getting my Honda, even though Lollie and David gave me a GREAT deal. So to make things easy, they drove the Honda from Louisville to Huntington...and even gave it to me with 1/2 tank of gas left in it! The Honda is beautiful. All the paperwork was taken care of and all I had to do was take the keys. This was a great experience....they made this transaction pleasant, easy and I will absolutely do business with them again. If you are looking on the internet for honestly represented vehicles, want the price price possible and want a dealer that cares about you....then Sam Swope Honda World is who you want to buy from. Lollie is the sales associate you want to ask for and David Lail will make sure your transaction is qiuick, smooth, pleasant and fair! I don't think I'll ever have to walk on a car lot again! Thanks Lollie and David for making this deal a great one! More

Chaz was great to work with. Check-in was quick. He inspected the car as an extra. The workmanship was excellent, completed in a reasonable time frame and v. fairly priced. The waiting room is v. comfo inspected the car as an extra. The workmanship was excellent, completed in a reasonable time frame and v. fairly priced. The waiting room is v. comfortable with good coffee and newspapers! More

I went in not knowing exactly what my problem was. They ran a test and determined I needed a new battery. I waited exactly how long I was told I would wait, 2 hours (which might not always happen). Nick wa ran a test and determined I needed a new battery. I waited exactly how long I was told I would wait, 2 hours (which might not always happen). Nick was very friendly and answered all of my questions. After I left I noticed that my back right tire was making a noise when I braked so I went back immediately and found Nick to ask him about it. He was very friendly and explained that the Armor All they use on the tires in the car wash sometimes has that effect and it would go away, and it did. I was very pleased with my service and with Nick Scott. More