Honda World

not impressed w the follow up to go over features of my CRV kirk was horrible. may have not been trained for his position. brook kepler was great and ryan really worked out a plan to meet our needs. thanks for kirk was horrible. may have not been trained for his position. brook kepler was great and ryan really worked out a plan to meet our needs. thanks for your consideration. More

I stopped in a few weeks ago to get help with my new Honda and Brooke was great and was able to answer my questions. I've been coming to Honda World since the Sam Swope days. Great as always Honda and Brooke was great and was able to answer my questions. I've been coming to Honda World since the Sam Swope days. Great as always More

Very good experience The staff was friendly and knowledgeable. The time to service my car was less than quoted. Waiting area was clean and there were chargers for phones. The staff was friendly and knowledgeable. The time to service my car was less than quoted. Waiting area was clean and there were chargers for phones. I was very pleased. More

Excellent service, attentive yet never pushy, thorough explanation about ins and outs of the car. Scott, Kirk, and Ryan did a great job working with us. explanation about ins and outs of the car. Scott, Kirk, and Ryan did a great job working with us. More

Brooke Kepfer was a real pleasure to work with. She took her time and was very Courteous, answering all our questions about technologies installed on our new Honda Pilot. She is definitely the STAR of that her time and was very Courteous, answering all our questions about technologies installed on our new Honda Pilot. She is definitely the STAR of that dealership. My wife and I, we also like to thank, Mickey for his outstanding Patience and service as well. He made car buying experience a pleasure. Thank You to all hard working employees at Honda World. Keep up the good work More

Service for my Pilot Mike K. and crew took great care of me and my Pilot! Thanks for the updates and getting the work done on time. After having my tea and apple, I was on Mike K. and crew took great care of me and my Pilot! Thanks for the updates and getting the work done on time. After having my tea and apple, I was on my way. Thanks Honda World! More

I appreciate the exceptional service I received! Ryan was friendly, genuine and gave us OPTIONS! We left with an awesome new vehicle within our budget! friendly, genuine and gave us OPTIONS! We left with an awesome new vehicle within our budget! More

Kathy did a thorough job of getting my Honda serviced. This is a great staffed Honda Dealership. Vehicle completed in less time than anticipated and I have trust in the work being done as being appropriate This is a great staffed Honda Dealership. Vehicle completed in less time than anticipated and I have trust in the work being done as being appropriate and done properly. More

Austin Walker was a pleasure working with in assessing and detailing my new Passport Elite, taking the extra time I needed to ensure my prized SUV was equipped exactly as desired and that I was an “expert and detailing my new Passport Elite, taking the extra time I needed to ensure my prized SUV was equipped exactly as desired and that I was an “expert” before driving off the lot. Great experience, great service - and a great SUV! More

I negotiated on my used van in good faith and found the paperwork I signed had the wrong VIN early the next morning. I brought the title and extra key for my trade-in with me to straighten out the problem paperwork I signed had the wrong VIN early the next morning. I brought the title and extra key for my trade-in with me to straighten out the problem immediately. The van I took home was a more expensive van than the van with the VIN on my paperwork ($1-4K more). After waiting too long, the manager Mike Munoz came in and proceeded to treat me like I was the one who had done something wrong, threatening twice that if I left with the van I thought I purchased that he would have no option but to call the police on me. I don’t believe he would have ever have spoken to a man the way he spoke to me, especially since I did everything right. I may be an old lady, but I certainly did not deserve to be treated the way he treated me. I was willing to negotiate a different deal until he decided to treat me like a thief. Even though the dealership ended up honoring the deal later in the day, it was an unforgivable ordeal that I should never have had to suffer through. While the $50 gift card to O’Charley’s they gave me was appreciated, it didn’t start to substitute for an apology from Mike Munoz, who I didn’t see again. I will never do business with this dealership again and I am telling everyone I can about my bad experience. More