Honda World

My experience with one of your salesmen I want to give a shout out to Lewis Ray. He was exemplary in his style. I was impressed by his ethics when it comes to customer care. I will definitel I want to give a shout out to Lewis Ray. He was exemplary in his style. I was impressed by his ethics when it comes to customer care. I will definitely return to this dealership should I need to buy a car in the future. More

Good And extremely happy Trey work with me endlessly go find a car that I want to purchase. I am well Satisfied with the experience I had at Honda world. Trey work with me endlessly go find a car that I want to purchase. I am well Satisfied with the experience I had at Honda world. More

Satisfied customers ⭐️⭐️⭐️⭐️🌟 We were satisfied with the outcome of our new civic . This is the 4th Honda our family has bought from Louisville Honda. Thank you Louisville Hon We were satisfied with the outcome of our new civic . This is the 4th Honda our family has bought from Louisville Honda. Thank you Louisville Honda More

Refreshingly positive experience buying a car!! I have nothing but good things to say about my experience buying a certified pre-owned Jeep from Honda World (The Big Lot). We had been looking on the I have nothing but good things to say about my experience buying a certified pre-owned Jeep from Honda World (The Big Lot). We had been looking on the internet for a very specific vehicle, with very specific options, and were willing to drive out-of-state to purchase. When we saw what we were looking for locally, priced well below the competition and at good market value, we jumped on it. Arthur and Jason sailed us through our negotiations without hassle, gave us the deal we were looking for, and provided exceptional service. So many businesses have lost the art of personalized customer service! I have continued to buy from these lots for over 20 years, (when they were still in the Swope family) and thier customer retention rate is proof that they are doing something right. There is no feeling of dealing with a 'used car salesman', or of high pressure 'tactics'. Arthur and Jason were a pleasure to work with, and it's nice to think that someone earning their living from selling you a product is doing it honestly and professionally. Thank you for being the best dealership we worked with in our long process of finding the perfect vehicle for our family!! We walked away happy, feeling confident that we got a great car for a great price. No buyer's remorse here! The free lifetime powertrain warranty was a total bonus, and who does that anymore?! I can say with near certainty that we will be back, possibly soon, to purchase a second vehicle. More

Phenomenal experience- Mazda CX-5 I have nothing but GREAT things to say about Honda World, specifically Rodney Thomas as well as one of the managers in the store. They made this stres I have nothing but GREAT things to say about Honda World, specifically Rodney Thomas as well as one of the managers in the store. They made this stressful time in my life, such a breeze! The experience was so smooth and easy, it was almost scary! I didn't have to worry about a thing, they handled all my worries before I could even voice them aloud. I appreciate them, and will definitely recommend to my friends and family/ More

After purchase support was horrible I purchased a 2018 CRV. The purchasing experience went well. The after purchase experience has been horrible. I purchased two accessories that had to I purchased a 2018 CRV. The purchasing experience went well. The after purchase experience has been horrible. I purchased two accessories that had to be ordered and installed at a later date. I also paid for window tinting that was scheduled when my accessories arrived. A loaner car was promised while my vehicle was in their care. My first scheduled appointment somehow got messed up, so they rescheduled. When I arrived for my second appointment, I was told a loaner car wasn’t available, and they would call me for yet, a third appointment. I live 45 minutes from the dealership. To make matters worse, the service rep was very indifferent, never apologizing. More

Amazing Everyone at this dealership that took part in the purchase of my vehicle were outstanding in all areas of knowledge where needed. It was a truly amaz Everyone at this dealership that took part in the purchase of my vehicle were outstanding in all areas of knowledge where needed. It was a truly amazing experience, More

Great experience! My salesperson, Arthur Wilson, met me at the door with a positive attitude and maintained that attitude throughout every step of the car buying proces My salesperson, Arthur Wilson, met me at the door with a positive attitude and maintained that attitude throughout every step of the car buying process. Arthur did not try to pressure me into making a purchase. He was with me through every step of the process - from the test drive, to the financing, etc. - and made me feel like a priority. I'd highly recommend him to anyone looking to purchase a new car. More

Great Experience I love Honda World. This is the sixth vehicle I have bought from there and I have always had outstanding service. Arthur Wilson was terrific to work I love Honda World. This is the sixth vehicle I have bought from there and I have always had outstanding service. Arthur Wilson was terrific to work with and I love my CR-V!!! More