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Honda World

Louisville, KY

4.9
5,007 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,007 Reviews of Honda World

February 02, 2017

Willing to work with us!! THEY WERE WILLING TO LISTENT TO WHAT WE HAD TO SAY. OUR NEED WERE PUT FIRST!! I HAVE TO SAY THEY WERE VERY PATINET WITH US SINCE WE WERE THERE FOR More

by ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dutton, Arthur Wilson
Feb 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Arthur and Mark are very dedicated to their customers. Arthur helps in every way possible to make your experience the very best it can be. Mark is an expert in the financial field and ensures your paperwork is accurate and processed quickly. They have the qualities that make them assets to our Honda World Team. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 01, 2017

service MICAH K PANGBURN assisted in getting my car registered for service. He was professional during the process from beginning to end. As usual the servi More

by dnoble0583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
Feb 01, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Micah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 01, 2017

Henry Sutton "Chris was patient and good humored during the test drive. He contacted the previous owner for me the next day. He also came into the dealership later More

by Hsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Feb 02, 2017 -

Honda World responded

Henry, Thank you for the wonderful review and kind words. Chris is really a one of a kind individual. He is truly genuine and cares about each and every person he comes in contact with. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your vehicle and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 01, 2017

Definitely great service Truly went above and beyond. Great customer service. She was very friendly and helpful. Semsa and Brandon were extremely professional. Overall a great More

by Brian818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Rizvic Semsa
Feb 02, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Semsa is knowledgeable and very respectful in dealing with her customers. Brandon ensures your paperwork is processed quickly and accurately. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Great Experience Ryan was a great salesman for Honda, he was very helpful in showing us a Honda model we were interested in & didn't waste our time on things we didn' More

by jerome d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 31, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Fast and easy The service (oil change) was completed ahead of the estimated time I was given. During my wait, I also took the time to visit the Parts Department and More

by Charles Gazaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. The same area where you purchased your accessories. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Hello Staff very attentive and answered all my questions. Clearly wanted to help me. Would recommend dealership to anyone who asked no matter what time of More

by 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember, but they were great
Jan 31, 2017 -

Honda World responded

Thank you so very much for the great rating and kind words! We look forward to assisting you in the future. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service; car ready early Service was excellent. Used express service for an oil change, which was taken care of in a timely manner. My advisor was pleasant and helpful. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! Adam and the entire service team work hard to make sure you are completely satisfied. He is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service from Adam Luken I brought my daughter's Honda Civic in for regular maintenance and was promptly greeted by Adam Luken in the service department. He checked me in qui More

by 4Burketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Feb 01, 2017 -

Honda World responded

Thank you for the kind words and great review! Adam will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 30, 2017

My CRV horn would randomly go off. I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagno More

by crv7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mke Kavanaugh and the very nice shuttle driver
Jan 30, 2017 -

Honda World responded

Thank you for the kind words and great review! Mike will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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