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Honda World

Louisville, KY

4.9
5,007 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,007 Reviews of Honda World

December 10, 2016

Merry Christmas to me and my daughter! Im so very thankful for Honda World and there team of staff. My need came at a very hard time in my and daughters life. As a very new resident of Lou More

by Maurijade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Dec 10, 2016 -

Honda World responded

I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your vehicle and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 09, 2016

Ford Fusion Purchase Very good buying experience. Would recommend this dealer. My salesman Chris Stromberg was very helpful with my purchase. Would definitely buy from him More

by FordGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Dec 09, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Chris and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 06, 2016

Professional and patient We were very grateful for the professionalism and patience of the process. Encouraging us to take our time to make a decision was very helpful. More

by jpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Ryan Anderson
Dec 06, 2016 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan and Lamont are knowledgeable and very respectful in dealing with our customers. They are true assets to the Honda World Team! We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 06, 2016

Efficient, Personal, and Kind I was treated very kindly upon arriving, someone got to me right away, my wait was less time than projected, and they honored a recently expired coupo More

by Juliehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Kathy...not totally sure, Kathy Hawkins
Dec 06, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. It was Kathy and she will be thrilled you took the time to review us and tag her! I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 04, 2016

Amazing Kathy was wonderful and we were in and out in no time with hardly no wait at all! She was very friendly and informative! I definitely want her next ti More

by Adietz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Dec 05, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will be sure to share you kind words with Kathy. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 03, 2016

Always a pleasure I would much rather wait in a nice comfy lounge and sip hot chocolate than wait in my car at a "quick" service establishment. See you in 3000 miles. More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Dec 03, 2016 -

Honda World responded

Thank you for the great rating and review. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 03, 2016

Welcoming Very personable. Had a smile on there face and seemed like they were really enjoying their job. Also for a garage the place is very well kept. More

by parporter20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Dec 05, 2016 -

Honda World responded

Thank you for sharing your positive experience! Sarah and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 02, 2016

Impeccable Customer Service From the minute Dr. Dean approached me and my husband on the dealership lot, until the time I signed on the dotted line, it was nothing short of impec More

by Kim7311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in Finance...GREAT GUY!!, Marshall Dean
Dec 02, 2016 -

Honda World responded

Thank you for taking the time to review us. Marshall and Kevin are very dedicated to their customers. Marshall helps in every way possible to make your experience the very best it can be. Kevin is an expert in the financial field and ensures your paperwork is accurate and processed quickly. They have the qualities that make them assets to our Honda World Team. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 01, 2016

Chris Stromberg Chris showed very good customer service while assisting me in the purchase of used auto. I would strongly recommend him. I had some requests for ho More

by klhappy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Dec 01, 2016 -

Honda World responded

I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your vehicle and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

December 01, 2016

Dealership With Integrity Drove over from Evansville, IN to Honda World to purchase a new vehicle. Even though there was some confusion, without asking Honda World made it rig More

by BlackED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kennada
Dec 01, 2016 -

Honda World responded

I apologize for the way the experience made you feel. I appreciate your feedback and will be in direct contact with you to find the best solution. I look forward to working with you to resolve this issue. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

Dec 02, 2016 -

Honda World responded

We have made many attempts to reach out to you with no success. Please contact us directly so we may reach an acceptable solution with you. We always want to do the next right thing! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

Dec 02, 2016 -

BlackED responded

I have made many attempts to speak with you and also left a voicemail with no success. Not sure what else I can do sir.

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