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Honda World

Louisville, KY

4.9
5,007 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,007 Reviews of Honda World

December 01, 2016

Alignment Very kind helpful people, enjoyed it. I would go back for all future service. I would not visit a 3rd party shop, as I was going to have something don More

by Bionic Click
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Woodson, Nick Hinton
Dec 01, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with the entire service team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 30, 2016

Great experience Deb met me and let me know right away what services Honda would be doing on my vehicle. She kept me informed and let me know when it was complete and More

by Cece338
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb
Dec 01, 2016 -

Honda World responded

Thank you for sharing your positive experience! Deb and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 29, 2016

Thanks Lollie Lollie Reiss and Paul Cecil were great. Very helpful but not too much pressure. I would recommend them to anyone looking for a new car. More

by Andy P
Recommend Dealer
Yes
Employees Worked With
Paul Cecil, Lollie Reiss
Dec 01, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words. Lollie has many loyal customers due to her excellent customer service. I am grateful for your loyalty to Lollie and Honda World. We will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 29, 2016

It was the easiest car purchase we have ever made. Ben Mattlin was great! He showed us all the features of each car we test drove. Paul was really great helping us with the financing and getting us to More

by Chloe514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Matlin
Dec 01, 2016 -

Honda World responded

Thank you for taking the time to review us. Ben and Paul are very dedicated to their customers and take the time to ensure everything goes smoothly. I am pleased they were able to exceed your expectations. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 28, 2016

Outstanding customer service Kathy Hawkins went above and beyond in coordinating service on my car. She took extra measures to clean and rub out some damage to a wheel cover and More

by HondaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 28, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 28, 2016

Debra is the best!!! I have used Honda service fo years and part of the reason is that Debra is there to make sure everything goes the way it should. Never any problems ge More

by Hondaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Nov 28, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 27, 2016

Great experience buying a new car! I bought a new car from Lollie Reiss a couple of days ago and I could not be happier! I had a great experience and great service. Everyone was very he More

by Eleni Panagiotopoulou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Lollie Reiss
Nov 28, 2016 -

Honda World responded

Eleni, Thank you for taking your valuable time to share your kind words. Lollie has many loyal customers due to her excellent customer service. I am grateful for your loyalty to Lollie and Honda World. We will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 26, 2016

Buying my first car in 14 years. Buying the car from Semsa Rizvic was a great experience. She was very knowledgeable, patient, and made sure to show me all of my options. I love m More

by redfit16
Recommend Dealer
Yes
Employees Worked With
Rizvic Semsa
Nov 26, 2016 -

Honda World responded

Thank you for taking your valuable time to review us. Semsa is very devoted to her customers and goes the extra distance to ensure everything goes smoothly. She is a true asset to our Honda World Team. I am pleased you love your fit! We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 26, 2016

Service Deborah did a great job of keeping us informed of the service process. We had a unique issue and she was very sympathetic and helpful. More

by Laura Zoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Nov 26, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Deborah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 23, 2016

You get a car! You get car!! Everyone gets a car!!! Chris Stromberg is probably one of the best salesman I have dealt with in years. I initially contacted him based on a friend's referral but he appeare More

by RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Nov 23, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Chris and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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