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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

November 12, 2016

Listen up ladies Kathy exceeded my expectations. I came in for an Express Oil Change. She listened to what I said, valued my time and was very respectful. ... a true More

by Hnda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Nov 23, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 11, 2016

It's a Honda, What Else Do You Expect! Honda's have been in our driveway for over 23 years. We buy them and plan to drive them until the wheels fall off. We swapped out Accord with our dau More

by Tom and Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Pitt, Doug Alsman
Nov 23, 2016 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. I appreciate your loyalty to Doug and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 11, 2016

New Car and Outstanding Help! I purchased a new car from Honda World this week. It was an outstanding experience, from the sales to the delivery. First, I have to mention that I More

by New Blue CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Pitt, Lollie Reiss
Nov 23, 2016 -

Honda World responded

Thank you for taking the time to review us. Lollie is very dedicated and goes the extra distance to ensure everything goes smoothly. I am pleased your expectations were exceeded. She is an asset to our Honda World Team. Our delivery specialist Holly is here to assist you whenever the need arises. She ensures you enjoy your Honda from the very first moment. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 06, 2016

Excellent salesperson After a rocky start, Marshall Dean stepped in and made purchasing a vehicle a pleasure. His attention to the customer and his willingness to go above More

by Linda R
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Nov 07, 2016 -

Honda World responded

Linda, Thank you for taking your valuable time to review us. Marshall is very devoted to his customers and goes the extra distance to ensure everything goes smoothly. He is a true asset to our Honda World Team. I am please your expectations were exceeded with your transaction. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 04, 2016

Highly recommend the wonderful people at Honda World!! I absolutely love my 2017 civic hatchback!! It perfectly fits my needs and is amazing to drive around! Many thanks to everyone for their ability to as More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Ray
Nov 04, 2016 -

Honda World responded

I want to thank you for allowing Lewis the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process! I am pleased to hear that your Civic is everything you expected and more. I hope you enjoy your Civic for many years to come. Let us know if there's anything we can do to help you with future sales or service needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 04, 2016

Excellent customer service...period! From the beginning to end the Honda World experience was super. Great people, clean facility and fair prices. We have purchased many Honda vehicles fr More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Kathy Hawkins
Nov 04, 2016 -

Honda World responded

Thank you for taking your valuable time to review us. Nick is a first class individual and has your best interest in mind when he assists you with getting the perfect car. Kathy ensures your service needs are taken care of in a professional and timely fashion. We look forward to assisting you with your future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

November 03, 2016

Quick service I brought my vehicle in for a recall issue and to get an oil change and tires rotated. I was told it would be about 3 hours. It only took an hour an More

by asmcpa92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Nov 03, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Debra was able to exceed your expectations, she is a true asset to our Honda World Team. Our goal is 100% customer satisfaction. I appreciate your loyalty and look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 29, 2016

excellent service Pleasant informative service person. Wait time was acceptable. Car is running great. I really like my Honda Accord and appreciate the good service More

by swimmer79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service person's name was Nick
Oct 31, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Nick works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 29, 2016

Tire repair I had the tires checked due to air leakage. They identified the problem and fixed it. So far the tires are holding air, but it's only been a week so More

by Joy Hartlage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Oct 31, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Sarah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely fashion. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 29, 2016

Lollie made it fun and so easy. I'm a returning customer. Lollie is so professional and friendly She makes the experience of buying a car pain free. I will be back again when it's t More

by Kim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Lollie Reiss
Oct 31, 2016 -

Honda World responded

It was a pleasure earning your business and I am pleased to hear that Lollie was able to answer your questions and provide you with a positive purchasing experience. Thank you your kind words and positive feedback. Let us know what we can do to assist you with future sales or service needs you may have. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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