
Honda World
Louisville, KY
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5,004 Reviews of Honda World
Listen up ladies Kathy exceeded my expectations. I came in for an Express Oil Change. She listened to what I said, valued my time and was very respectful. ... a true Kathy exceeded my expectations. I came in for an Express Oil Change. She listened to what I said, valued my time and was very respectful. ... a true professional. Thank you for a good experience. More
It's a Honda, What Else Do You Expect! Honda's have been in our driveway for over 23 years. We buy them and plan to drive them until the wheels fall off. We swapped out Accord with our dau Honda's have been in our driveway for over 23 years. We buy them and plan to drive them until the wheels fall off. We swapped out Accord with our daughter so she could place our grand-daughter in a larger car than her Civic. The Civic now has over 250K miles. We decided we were tired of shifting gears and using a clutch. We started looking at Honda World, where we had purchased 2 Hondas before. Doug met us at the lot and showed us the cars we were interested in. He explained the different features of the various models of new cars, as well as the Certified Pre-Owned cars. As we test drove our choices, Doug sat in the back seat and and pointed out the features of each car. He researched the inventory to try to find the CRV we were looking for. There was no pressure at any time. When he called to let us know the one we wanted was in route, we were ready to buy. He met us at the door and walked us thorough the negotiating and purchasing process. When the car arrived at the lot, Doug called to let us know it was set up and ready. When we arrived, the paperwork was ready and we paid within minutes. Then Holly, the delivery specialist took over and showed us how to make the car ours. She even set up our phones to sync with the car. It was a pleasure working with all the outstanding staff at Honda World. More
New Car and Outstanding Help! I purchased a new car from Honda World this week. It was an outstanding experience, from the sales to the delivery. First, I have to mention that I I purchased a new car from Honda World this week. It was an outstanding experience, from the sales to the delivery. First, I have to mention that I have not had a new car in along time, (because I have been driving a Honda!) so all the electronics were new to me. Holly Pitt sat in the car with me and explained all the new gadets and helped set "my" preferences for how my CRV would work. Holly was so patient and took the time to answer my questions, even the crazy ones! I would highly recommend her for help learning about a new car! She also made sure to mention the Honda events on Saturdays that help Honda owners learn about their cars. I really appreciate her help and I felt more confident about my new car and its workings leaving the dealership. In addition to Holly, Lollie Reiss was so great when it came to purchasing the car. She is a sales consultant, but I did not feel pressured or rushed by her and she gave me the time to think about my decision. She too answered all my questions and spent time with me explaining the finances and how Honda World could help me. It was such a pleasurable experience I would highly recommend Honda World for buying a car. Finally, Ryan in finance was so helpful in going over all the paperwork and suggesting additions that would help cover my new car. I again did not feel pressured to purchase anything additional and appreciated his suggestions, because some of them I did not even know were available. Plus he is a Cards fan! More
Excellent salesperson After a rocky start, Marshall Dean stepped in and made purchasing a vehicle a pleasure. His attention to the customer and his willingness to go above After a rocky start, Marshall Dean stepped in and made purchasing a vehicle a pleasure. His attention to the customer and his willingness to go above and beyond is truly the mark of a good businessman and salesman. The fact that he is an all around good person only adds to his charm. I will continue to seek his counsel and business for any vehicle purchases in the future. Other salesmen would do well to emulate and learn from Mr. Dean. Thank you. More
Highly recommend the wonderful people at Honda World!! I absolutely love my 2017 civic hatchback!! It perfectly fits my needs and is amazing to drive around! Many thanks to everyone for their ability to as I absolutely love my 2017 civic hatchback!! It perfectly fits my needs and is amazing to drive around! Many thanks to everyone for their ability to assist in this decision!! More
Excellent customer service...period! From the beginning to end the Honda World experience was super. Great people, clean facility and fair prices. We have purchased many Honda vehicles fr From the beginning to end the Honda World experience was super. Great people, clean facility and fair prices. We have purchased many Honda vehicles from Sam Swope/Honda World and always been satisfied with the experience. More
Quick service I brought my vehicle in for a recall issue and to get an oil change and tires rotated. I was told it would be about 3 hours. It only took an hour an I brought my vehicle in for a recall issue and to get an oil change and tires rotated. I was told it would be about 3 hours. It only took an hour and 45 minutes. More
excellent service Pleasant informative service person. Wait time was acceptable. Car is running great. I really like my Honda Accord and appreciate the good service Pleasant informative service person. Wait time was acceptable. Car is running great. I really like my Honda Accord and appreciate the good service and timely reminders. More
Tire repair I had the tires checked due to air leakage. They identified the problem and fixed it. So far the tires are holding air, but it's only been a week so I had the tires checked due to air leakage. They identified the problem and fixed it. So far the tires are holding air, but it's only been a week so we'll see. More
Lollie made it fun and so easy. I'm a returning customer. Lollie is so professional and friendly She makes the experience of buying a car pain free. I will be back again when it's t I'm a returning customer. Lollie is so professional and friendly She makes the experience of buying a car pain free. I will be back again when it's time to get another car. Everyone is so nice. Great job Lollie More