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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

October 03, 2016

Great staff and service. Kathy made me feel that my business was important to them and that I was well taken care of. I was confident they would do a great job. She also discu More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Oct 03, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Kathy was able to exceed your expectations, she is a true asset to our Honda World Team. Our goal is 100% customer satisfaction. I appreciate your loyalty and look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 03, 2016

Treated like a client rather than a customer Nick Woodson and the staff were extremely professional. My negotiation on price was very short as Nick meat my request. I purchased a new Denali Aca More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Oct 03, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words with everyone. Nick has many loyal customers; your experience is a prime example of why he has so many repeat customers. I appreciate your loyalty and will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 03, 2016

nick gibbons made the process so easy Nick Gibbons was very helpful and nice...I got there first thing 7 am to have my oil change, It took no time and everyone was very nice More

by Helen Rosenbaum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Gibbons
Oct 03, 2016 -

Honda World responded

Helen, I appreciate the great rating and review! Nick will be very happy to see you took the time from your day to share with everyone. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 03, 2016

Friendly, knowledgeable, good customer service I was greeted immediately by a sales rep that was very knowledgeable, courteous and attentive. I ended up buying a car the same day that I went in t More

by Lara1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Milby Jr. (sp?), Lewis Ray, Daniel Kennada
Oct 03, 2016 -

Honda World responded

Thank you for taking the time to review us. Daniel and Lewis are very dedicated to their customers and take the time to ensure everything goes smoothly. I am pleased they were able to exceed your expectations. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 01, 2016

Efficient and conplete Great experience. The service person was polite and helpful. Waiting area nice. Service was completed in time promised. I highly recommend Honda World More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 03, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Adam works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 01, 2016

Came in for oil change and traded my car for a CR-V-Touring. Our salesman Steve Bell was very informative on the vehicles we were just looking at, we had no intention of purchasing another car at this time. I wo More

by Sharon123
Recommend Dealer
Yes
Employees Worked With
Steven Bell
Oct 03, 2016 -

Honda World responded

Thank you for taking your time to review us on DealerRater. Your positive feedback is very important to me! Steve has many loyal customers and his excellent customer care is the reason he has so many repeat customers. We look forward to assisting you with any future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 29, 2016

Service department Wonderful customer service. Technician called and let me know what was the issue, what needed to be fixed and approximate cost which was dead on. My More

by loyalhondaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hinton
Sep 29, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with the best experience possible. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 29, 2016

B12 scheduled maintance I am definitely a Honda person. Adam Luken was very helpful and informative. Diana, i think is her name, she's a Service Manager (long brown hair)is More

by andrea4040
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diane Service manager
Sep 29, 2016 -

Honda World responded

Thank you very much for your fantastic rating and review. Adam and Dinah work very hard to make sure your service visit is pleasant and productive. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 27, 2016

Very professional salesman. Nick Woodson provided professional and pleasant help to me and my wife during our car purchase experience. We hope to deal with in the future. More

by Derby Winner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett
Sep 27, 2016 -

Honda World responded

Thank you for taking the time to review us. Nick is very dedicated to his customers and does everything possible to ensure your visit goes smoothly and pressure free. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 26, 2016

Great Experience Wonderful experience. Will buy from again. Nick Woodson answered all of our questions and was very informative. Very professional dealership. Even my More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 26, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Nick was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Nick and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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