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Honda World

Louisville, KY

4.9
5,004 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,004 Reviews of Honda World

September 25, 2016

Ask for Marshall Dean Marshall is very experienced and was very helpful. Was buying a used car for my son. Marshall was very helpful and even had some suggestions to help m More

by rroederer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 26, 2016 -

Honda World responded

I want to thank you for allowing Marshall and the Honda World team the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service and I am happy to hear that Marshall was able to provide you with professional and stress-free car shopping experience. I hope your son enjoys your vehicle for many years to come. Let us know if there's anything we can do to help you with future sales or services needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 25, 2016

Marshall was great! When I was ready to buy another car, I went straight to Honda World. I love their service department. I have been going there since 1992. Marshall w More

by Glenda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 26, 2016 -

Honda World responded

Thank you for taking the time to leave this phenomenal review! Marshall has worked here for many years and is a true asset to the Honda World Service Team. Our service team is dedicated to providing first class service every time you visit. We look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 23, 2016

Kathy is great!she was very helpful. The car was finished early . She is a keeper. She is one reason I use the service department . Deserves a raise! More

by Drew123417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 24, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Kathy makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. She ensures your service visit is seamless and stress free. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 23, 2016

A pleasant experience. I've purchased cars for over 50 years and have found the experience not always to be a pleasant event. I've known Scott McCrory for almost 20 years an More

by Rick Whelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Scott McCrory
Sep 24, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words with everyone. Scott has many loyal customers; your experience is a prime example of why he has so many repeat customers. I appreciate your loyalty and will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2016

Excellent Customer Service The salesman Arthur Wilson went above and beyond to make buying my car a good experience. It has been 10 years since I purchased an automobile and ver More

by Debbie2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
Sep 20, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Arthur was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Arthur and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2016

Service was tops Came in for appointment, taken care of by Mick Harris as soon as I arrived. He made sure all questions were answered and appropriate service applied. More

by Larry's Insight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Harris
Sep 20, 2016 -

Honda World responded

Larry, I appreciate the positive feedback and the opportunity to service your Honda! Mick works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2016

They go beyond I came in for a simple oil change. I was asked if I knew that I had a recall item. I said yes a voiced a concern that there was a delay in getting t More

by glory1613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry but I do not remember his name. He was young and had black hair. I know that his supervisor helped him also.
Sep 20, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with the best experience possible. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 19, 2016

GOOD EXPERIENCE Didn't buy the car we were looking at but only went elsewhere due to the vehicle we found was one year newer, had fewer miles , and came with a Sub More

by canoe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 19, 2016 -

Honda World responded

I appreciate the you taking the time to give us the great feedback and rating! Our top priority is 100% customer satisfaction. I would appreciate the opportunity to do business with you in the future. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 19, 2016

Quick service The service department is excellent. I needed a hood latch and cable replacement. The part had to be ordered and I still had my car back in only 2 da More

by amiegullett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Sep 19, 2016 -

Honda World responded

Thank you for sharing your positive experience! Debra and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 18, 2016

it was excellant the new Truck was bought easily and serviced when it should be and the service was great> the car ,oaned to us was excellant makes me want am accord b More

by Delkat1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
An Australlian named Mick or Nick (it has been awhile) and a Michael. Harris, Doug Alsman
Sep 19, 2016 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. Mick is from down under and is a fantastic service advisor! Michael and Mick do make a great team.I appreciate your loyalty to Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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