
Honda World
Louisville, KY
Filter Reviews by Keyword
By Type
5,004 Reviews of Honda World
Having a FIT!! I absolutely LOVE me new red 2016 Honda Fit!! Nick Woodson was the best salesman! He was patient and very kind, helped me to make my new car experien I absolutely LOVE me new red 2016 Honda Fit!! Nick Woodson was the best salesman! He was patient and very kind, helped me to make my new car experience wonderful!! I wanted leather seats in my little red car and he went out of his way to make sure I got them. From the minute I walked in the door until I left a few days later with my car the experience with all the staff was great. Thank you all for making me smile and enjoy my new car adventure!! More
OUTSTANDING! Marshall Dean is a role model for service Marshall Dean is a role model for OUTSTANDING SERVICE. He represents old world true service with integrity, wit and class. I use to teach customer ser Marshall Dean is a role model for OUTSTANDING SERVICE. He represents old world true service with integrity, wit and class. I use to teach customer service for Ritz Carlton and Marshall is my newest of stories I will integrate into future presentations. I have been putting off buying a car for 2 years. This can be a stressful and challenging transaction. Often when I started the process all the men sales agents would direct the discussion to my husband assuming (falsely) that he would be making the purchase. At last I found the car I wanted but the challenge was it was not in Illinois. First I had a discussion with Arthur who was kind and professional. Richard then went to so far to exceed my expectations by communicating that he would drive the car up north. While that scenario did not work for the timing, Marshall worked to figure out a way to get me my dream car so that it would be in the garage to surprise my husband when he got home. He personally drove the car to me (6 hours away), helped me to set the car up and shared his personal stories that demonstrated the kind of man that he is. Marshall- is a true hero. The kind that makes things happen that is a man of his word, that does what it takes to make the customer happy. He cares, he delivers. I worked for the Ritz- Carton Hotel company for years and the example of what Marshall demonstrated was truly best in class. I would suggest everyone I know to buy a car from him and I will sing his praises for the rest of my life. More
Honda World Great experience buying a car at Louisville Honda World. I hate the car buying experience but working with salesperson Damon Hampton made the process Great experience buying a car at Louisville Honda World. I hate the car buying experience but working with salesperson Damon Hampton made the process pain free. No hassle or pressure and allowed me to take my time. Also, working with Billy in the finance department was great as well. More
Car service Excellent customer service! The service was explained to me clearly and easy to understand. Everyone that I dealt with was very kind and amicable. Tha Excellent customer service! The service was explained to me clearly and easy to understand. Everyone that I dealt with was very kind and amicable. Thank you! More
Regular service visit In for oil change and tire rotation, we met promptly quoted price and time frame. No disappointments everything done as promised. Also was greeted b In for oil change and tire rotation, we met promptly quoted price and time frame. No disappointments everything done as promised. Also was greeted by Equity Advisor with a nice discussion concerning my current vehicle and experience to date. Great. More
Best experience buying a used vehicle, ever! We recently purchased a Kia Sorento from Chris Stromberg at Honda World in Louisville. Chris was patient, knowledgable, friendly, and had a way about We recently purchased a Kia Sorento from Chris Stromberg at Honda World in Louisville. Chris was patient, knowledgable, friendly, and had a way about him that made the sale very easy. He listened to everything my family needed in a vehicle, and did his best get exactly what I needed in front of me. As far as the buying process, it was on my side with consideration for the dealership at all times. His salesmanship and professionalism was top-notch! I will send my friends, my family, and myself back to Chris for any sale that is needed in the future. Danielle and James Gleason More
Great buying experience at Honda World Just had an outstanding experience buying a new Accord at Honda World in Louisville! I recommend the following people at Honda World very highly. I wa Just had an outstanding experience buying a new Accord at Honda World in Louisville! I recommend the following people at Honda World very highly. I was a little worried since the change of ownership, but this dealership is if anything better than ever. Vehicle Upgrade Manager Nick Hinton gave a very good offer on my trade and a great deal on my new Accord, and Manager Lamont Chandler made it happen. Both of these gentlemen are charming, professional, fun, and were a pleasure to work with. My salesman Ryan Anderson shared his excellent knowledge of the new Accord, showing me features like the remote start, AndroidAuto/AppleCarplay, etc., etc. We also went on a very nice test drive. Delivery Specialist Jimmy Moreill went over the owners manual, as well as other features on the Accord, and paired my phone to the car. Finally, Finance Director Kevin Carter did a wonderful job with all of my paperwork, explaining everything clearly. He was even nice about it when I turned down the extended warranty. It was actually fun to spend time with Kevin, which is a first for me when it comes to F & I. Overall, a great experience at Honda World. Thanks guys! More
Excelente experience!!! Leasing a car for first time was smoother and more enjoyable than what I thought it will be. This is a great dealership and I'm really happy with my e Leasing a car for first time was smoother and more enjoyable than what I thought it will be. This is a great dealership and I'm really happy with my experience!!! More
"Satisfied Customer" Nick made our car buying experience simple with no pressure; he did an exceptional job. We are quite pleased with our new Honda HR V- Navi ! We have Nick made our car buying experience simple with no pressure; he did an exceptional job. We are quite pleased with our new Honda HR V- Navi ! We have had it almost three weeks and I love it! Thanks Nick for making our new vehicle purchase such a great experience! More
Excellent Experience They went above and beyond to make sure I had a great experience. They promised to earn an excellent report from me, and they delivered. They went above and beyond to make sure I had a great experience. They promised to earn an excellent report from me, and they delivered. More