
Honda World
Louisville, KY
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5,004 Reviews of Honda World
The service was knowledgeable, quick, and curteous without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. Th without any undue pressure. I felt at ease throughout the process and that I had been given the car program that best worked for me and my budget. The saleman, his supervisor, and their support team all treated me with the greatest respect and answered all my questions. More
Matt knows the product well and understood what I was looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales looking for and was willing to pay. The whole process from sales to finance could not have been better. I dislike buying cars because of the sales process but my experience with this team was far better than expected. More
The advisors are always very polite and professional. They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more e They do a good job of explaining the work done and try to get me the best deal and in and out in a prompt manner. I know the dealership may be more expensive option for maintenance but I feel the work is good and staff is friendly. More
We thoroughly enjoyed our first time car buying experience and will most certainly buy our next vehicle from Mark. He was professional and prompt when returning phone calls and e-mails. During ou experience and will most certainly buy our next vehicle from Mark. He was professional and prompt when returning phone calls and e-mails. During our meeting, we were comfortable and he made the buying process easy. He was knowledgeable and eager to answer all of our questions. We never felt pressured or rushed and I would highly recommend him. More
The best experience I have ever had at a car dealership! Ben was our salesman, he was awesome, he wasn't pushy, and he wanted to get us the best deal possible. My credit isn't great, but wow did they make i Ben was our salesman, he was awesome, he wasn't pushy, and he wanted to get us the best deal possible. My credit isn't great, but wow did they make it work! David Lail handled the financing, I couldn't have asked for better customer service, I was told I would be paying one monthly price at a higher intrest rate, david called me 3 days after I got the car and told me to come back in and sign another contact bc not only did he get my monthly payment down over $100, but the intrest rate lowered by 5%! Jeff was the person who explains everything you're signing while ur buying, and I'm a question person, and he was so thorough that I did not have one question when everything was said and done! I will not buy from another dealer ever, those people were truly amazing! I will refer everyone I know to them! A+ service! Amazing! More
The service experience provided by Sam Swope Honda is unprecedented in the car industry. Unlike the dealer service departments I have dealt with in the past, the associates at Swope go above and beyond t unprecedented in the car industry. Unlike the dealer service departments I have dealt with in the past, the associates at Swope go above and beyond to satisfy my needs. They have always maintained my vehicle with the utmost integrity and professionalism. I have such faith in them that they have truly become less a servicing dealer and more a partner in my Honda's ownership. More
Matt DiCapua, and Scott Boggess where excellent Salesmen to deal with. They are both very courteous, knowledgeable, low pressure sales experts...would recommend to anyone. They gave us a great discount on a to deal with. They are both very courteous, knowledgeable, low pressure sales experts...would recommend to anyone. They gave us a great discount on a new Honda and offered top value for our trade-in. Give them a chance...you will be satisfied! Sam Swope Honda 502.499.5040 More
Great and friendly service. Salesman was very helpful in answering all our questions and in providing demonstrations of all features as well as offering the demo drive. Good dealing on price. Clean and neat answering all our questions and in providing demonstrations of all features as well as offering the demo drive. Good dealing on price. Clean and neat showrooms. Quick response on dealer prep. All employees made the effort to facilitate the closing process. More
From the first time I came in Lewis Ray was extremely friendly and helpful, and even though at the time we were not quite ready to buy, he continued to follow up with me. When the time came he assisted friendly and helpful, and even though at the time we were not quite ready to buy, he continued to follow up with me. When the time came he assisted me in finding the right vehicle for us at a reasonable price. He was very responsive throughout the whole process, even by email, which was not the case with the other dealers I was talking to. This was very important to us. When we came in to sign, there were no last minutes surprises and everything was as he promised. Overall we had a great sales experience. More
One of our cars was nearly totaled on ice and I needed a vehicle in 2 days to get to work. I was in a hurry, but also pretty picky. In one trip to the Honda World "Big Lot", working with Mr. Brinley, I pu vehicle in 2 days to get to work. I was in a hurry, but also pretty picky. In one trip to the Honda World "Big Lot", working with Mr. Brinley, I purchased a used Honda CRV, which I am thrilled with. The price was excellent, especially for a one owner vehicle. This is our second Honda from Sam Swope. After the sale, complications came up with my not having received a title (from a different dealer) on my trade in, and with transferring a specialty license plate to the CRV. In both situations, Mr. Brinley spent a significant amount of time with me on the phone and then "bird-dogging" the issues for me until they were resolved. It's a true customer relations professional who will spend as much time working with you after a sale as before the sale! All of my contacts with Sam Swope Honda World staff have been good, and this experience was exceptional. More