Honda World

I had an awesome experience at Honda World. The salesman and my delivery specialist, Jacob A. Were amazing. They were helpful and Jacob stayed late to show me every detail of my new car. Jacob The salesman and my delivery specialist, Jacob A. Were amazing. They were helpful and Jacob stayed late to show me every detail of my new car. Jacob was knowledgeable, professional and went the extra mile to ensure my satisfaction. More

Scott wood was not pushy and very helpful. Will definitely recommend/see him in the future if we need a vehicle. Jacob Ashabraner was very professional and helpful going over all the cars feat Will definitely recommend/see him in the future if we need a vehicle. Jacob Ashabraner was very professional and helpful going over all the cars features and setup. More

Everything was great. They helped me find the best vehicle and assisted all throughout the process. Thanks again! They helped me find the best vehicle and assisted all throughout the process. Thanks again! More

Our experience is was great overall. From Miguel’s communication, to Brook getting it all set, and the finance department was excellent! From Miguel’s communication, to Brook getting it all set, and the finance department was excellent! More

I’ve gone to Honda World a few times with questions about my Honda and Marcos and brook have helped me before. They have been really helpful and always manage to find a solution to my problems, great service my Honda and Marcos and brook have helped me before. They have been really helpful and always manage to find a solution to my problems, great service! More

Very smooth transaction. Semsa was accommodating and a superb car consultant. Thank you very much! Keep it up! Semsa was accommodating and a superb car consultant. Thank you very much! Keep it up! More

Marcos was a very knowledgeable on setting up my vehicle and answering any questions. Thanks for your help Marcos and answering any questions. Thanks for your help Marcos More

Salesman Nick W. was great to work with. He kept me informed of progress along the way. Brook was very helpful showing us the whistles and bells of our new vehicle was great to work with. He kept me informed of progress along the way. Brook was very helpful showing us the whistles and bells of our new vehicle and getting our phones linked to the car. Brook also informed us that we can drop in any time to get help with technical things that we do not understand. We may wear her out! This makes our 9th Honda and we are enjoying this new CRV Hybrid getting 39 to 40 mpg. Thank you Honda world Team! More

I just want to thank Damon Hampton and Brook Kepfer, for the pleasant experience me and my family had. The no pressure approach, is always a great way to make a family feel at ease, when making a new inves the pleasant experience me and my family had. The no pressure approach, is always a great way to make a family feel at ease, when making a new investment. Regards James White More

Took my used (new to me) 2020 Honda Ridgeline RTL-E with 13,000 miles in for service and potential “alarming” electrical issue. I usually avoid dealership’s service departments and tend to do my own routin 13,000 miles in for service and potential “alarming” electrical issue. I usually avoid dealership’s service departments and tend to do my own routine maintenance when I can. I had just purchased this vehicle from another non-Honda dealership and this problem was above my pay grade. Within two weeks of ownership I started having random security alarms/ horn and flashing dash lights with no obvious reason multiple times during the day…every day. I changed out the vehicle battery and key fob battery thinking that was the problem. My Google research showed it could be many things. Still being under warranty I broke from my old routine and decided to let Honda World take a crack at it. I was a little taken by surprise while treated very warmly when I showed up for my appt to drop off the vehicle. The service dept was clean and impressive looking. Communications was excellent from the start with several texts and voice calls within the first day stating they found an issue with the main Body Control module and needed to be replaced but it was back ordered (what isn’t nowadays, right?). I called and said if it was going to be weeks/months before it came in I’d come pick up the vehicle and would bring it back when the part came in. Debra, the service advisor, said “Oh, no..they put in an emergency order and it would be there on Friday and already had a tracking # (it was Wednesday when I dropped it off). I was shocked they went the extra mile to speed things up but still had my doubts and wasn’t expecting it to arrive on time but whatever. Friday evening I received a text and video from the technician explaining what they had done and a phone call saying it was ready to go. Being under warranty the cost to me was $0.00. The problem seems to have been diagnosed correctly and so far, 4 days later, the issue hasn’t returned (The horn would randomly sound several times a day with flashing lights) so I’m hoping it was resolved. After researching and reading all the rabbit holes folks have gone down with the same issue, including dealerships stating they’ve never heard of the problem before, I expected the same run around. Fortunately, Honda World diagnosed it correctly in short order and the technician even mentioned in the email video it was a somewhat common issue. We’ll done Honda World!! Under promised…over delivered! Great service! More