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Honda of Abilene - Service Center

4.8

293 Lifetime Service Reviews

1399 S Danville Dr, Abilene, Texas 79605

293 Reviews of Honda of Abilene - Service Center

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September 17, 2018

"Always good"

- JAL68

Work is always done quickly and efficiently, however staff always has time to make you feel as if you are part of the family there

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Finch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Monica
September 17, 2018

"Great fast, service"

- chelms13

I had an appointment scheduled but needed to drop my car off earlier than my appointment. It was amazing that they were able to have all of my scheduled service finished before my appointment time even came. When I came back to pick up my car they went over the results, but never tried to make me get something that I didn't need. A+ experience.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Kendall Gunter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"Service and honesty"

- Satisfied Client

I commend Freddy, service tech. He went beyond service and repair of heat shield. And buffing out marks on bumper. Thank you Freddy. Thank you Kendall for immediate attention to the issue at hand. Thank you Karla for the hug. All of you are awesome!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Gunter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Freddy, service tech
September 13, 2018

"Very satisfied with service received"

- Vasosulf

Very satisfied with the service I received. Friendly employees, clean building, and complementary refreshments. Only thing I'd like to point out is the time it took to complete my service. Would be nice if it was more time-efficient.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Gunter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"Honda of Abilene "

- S.B

Usually the service is outstanding. However at my last oil change I was shown and told I needed a new air filter. I declined because I knew I could do it myself for left than half the cost. I purchased a new filter and low and behold, the current filter is fine. I left the ne one in the trunk. WOW! This time when the service rep went over my service report, I didn’t need a filter.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"always a great experience everytime"

- CULITH77

I always have a great experience everytime i had my car checked at Honda of Abilene. service dept people cares for your car and my safety too.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
September 12, 2018

"Oil change and faulty battery"

- MICHAELM750

I called and got appt same day. My battery was 2 years old and was having trouble, theyvtested and replaced and changed my oil all within the hour after getting there and warranty paid for everything. Great customer service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 11, 2018

"Great job"

- DENISEMBRUNNER

The Folks at Honda did a great job! Everyone was friendly and helpful. I like the way they explained all the service my vehicle would need in the future.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Finch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kendall Gunter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 10, 2018

"Quick efficient service "

- carlesmi

Karla and her staff are always very friendly! I got an oil change and was in and out in no time! I think I waited 20 minutes tops

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 10, 2018

"Friendly service"

- RCREADICK

The employees have always been friendly and eager to help. They always give great service, and I know my car will be well taken care of.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Finch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Karla O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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