Honda of Cleveland Heights

Amazing I came in to see about getting my first car. Chris Daugherty was able to assist me with that and answered all my questions..... Great customet service I came in to see about getting my first car. Chris Daugherty was able to assist me with that and answered all my questions..... Great customet service..... More

Great Customer service Chris was amazing help. Im looking to make a purchase and I will be back very soon. He very knowledgeable and very courteous I must say he is great. Chris was amazing help. Im looking to make a purchase and I will be back very soon. He very knowledgeable and very courteous I must say he is great. More

Great experience felt welcomed soon as I walk in I was greeting and ask if there was anything I can be help with today. Very friendly and very clean environment. Asked felt welcomed soon as I walk in I was greeting and ask if there was anything I can be help with today. Very friendly and very clean environment. Asked about Honda Civic that I was interested in and Chris new everything about the car and was able to provide me with all information I wanted to know about the car. More

Very informative. Passionate about showing the car. I was impressed by the sheer knowledge and passion for the vehicles shown by Mr. Lesko at the dealership. He clearly knows these cars inside and out a I was impressed by the sheer knowledge and passion for the vehicles shown by Mr. Lesko at the dealership. He clearly knows these cars inside and out and will explain everything you find interesting or perplexing. Buying a car was a seamless and fun at Motorcars Honda. More

Poor Service Experiences I bought a brand new Honda from Honda Mototcars Cleveland Heights in 2017 and every six weeks have had its oil changes and tire rotations performed at I bought a brand new Honda from Honda Mototcars Cleveland Heights in 2017 and every six weeks have had its oil changes and tire rotations performed at their 'state of the art' service center. Once my car was returned to me with a broken wheel cover due to careless handling during a tire rotation requiring it to be replaced; twice the under engine assembly was improperly handled/installed leading to it dragging falling off within a week of service and having to be replaced; AND MOST RECENTLY 09-24-2018: for a 3rd time [despite my initially having told Todd Bamm, the service advisor of my 2 previous experiences with the under engine assembly not being properly reinstalled by them] it was not once again reinstalled fully (it seems the service techs seem to prefer putting only half the part's many bolts back on it which leaves it (a large expensive part) in a compromised state that is hazardous to a driver). So, back up on the rack it had to go to fix the matter. During this same visit I reviewed the car before leaving(making sure the wheel covers were not broken and the under engine assembly not dragging) to discover the tires had NOT EVEN BEEN ROTATED! Each tire was in the exact location as when I arrived even though Aron Wright falsely indicated on the report that they had been rotated. I had to page Todd who could not provide an explaination for the oversight and handed me a handful of carwash coupons to make it better....and again back up on the racks it had to go! All said and done, my oil change and tire rotation took 2 full hours to perform despite Todd's introductory speach to me about their snazzy state of the art service center and their goal to ensure my service be performed in 45 minutes or less! How about focusing on QUALITY, TRAINED SERVICE TECHNICIANS....perhaps that will allow for proper and efficient service. I shouldn't have to examine the under belly of my car nor double check the service center's work before I leave the building....but sadly it seems I do. More

Amazing Chris was very helpful in this experience. Im recommend him to my co workers already. He was awesome. I will be back very soon. All service was great. Chris was very helpful in this experience. Im recommend him to my co workers already. He was awesome. I will be back very soon. All service was great. More

Amazing customer service from Chris Chris is the hands down best he treated me with royalty and got me a brand new car very respectful and took hes time with me Chris is the hands down best he treated me with royalty and got me a brand new car very respectful and took hes time with me More

Amazing😍😍😍 Went to this dealer ship looking to buy a car chris came over to me and explained to me in very good detail about the honda civic and i am very picky Went to this dealer ship looking to buy a car chris came over to me and explained to me in very good detail about the honda civic and i am very picky when it comes to cars so i decided to test it out he already had me wanting the car but then he showed the fully loaded honda civic which i bought he had great dealership skills knew what he was talking about and just wanted to make sure his customer happy i am so happy with my purchase and will be comming back to see chris for my next purchase 🙂 More

He well help you get a car Great person great people i think everyone should go get a car very helpful and understanding they also work with any credit and thats awesome Great person great people i think everyone should go get a car very helpful and understanding they also work with any credit and thats awesome More

Purchasing a vehicle The experience was smooth. No surprises and things moved at a good pace without being pushy. Mike Lesko was helpful and was able to answer all quest The experience was smooth. No surprises and things moved at a good pace without being pushy. Mike Lesko was helpful and was able to answer all questions we had. More