Honda of Cleveland Heights

Gloria is the best! Gloria and all the staff we worked with were kind, honest and very helpful. We felt very well taken care of, and will recommend both Gloria and this Gloria and all the staff we worked with were kind, honest and very helpful. We felt very well taken care of, and will recommend both Gloria and this dealership to our friends and family. More

Michael is knowledgeable and helpful Mike made my experience of buying the car very pleasant and he went beyond his expectation. He understood my needs and he accommodated me. He makes Mike made my experience of buying the car very pleasant and he went beyond his expectation. He understood my needs and he accommodated me. He makes feel at ease and not to worry about anything. When he got the car, he explained everything in details. He is very pleasant to deal with and offered his availability at any time. He told me to call him for any issues or concerns. Thank you Mike for your help. More

Great experience This was the second car that I have purchased from the dealership. I have felt at ease both times. The people there treat me and my family well throug This was the second car that I have purchased from the dealership. I have felt at ease both times. The people there treat me and my family well through the entire process. I will continue to recommend this dealership to friends and family. More

Beware ! I was very pleased with their sales team ,they understood my needs and made sure I got what I wanted. I got a great trade in offer as well ,Rich expla I was very pleased with their sales team ,they understood my needs and made sure I got what I wanted. I got a great trade in offer as well ,Rich explained each and every minute details and answered all my qquestios. The only reason I am not giving them 5 stars is beacause they didn't told me that I have to pay $600 for the GAP plan .If given a chance I would like to opt out of that plan and take my 600 back... EDIT 1 ON 04/10/2019 So 6 months after this purchase I took my car to another honda dealership for oil change and multipoint inspection and found lot of issues with the car , sent below email to them and haven't received a response yet. I maintain my car very well and there are no chances of wear at all. Please make sure you do a detailed inspection before buying any vehicle from this dealership. Hello Rich, Hope you are doing well. I am writing this email to let you know that I took my vehicle to Sunny side honda recently for oil change and multipoint inspection. To my suprise battery failed the test and I had to get it replaced also there were some problems with brake lights and air filters which were also replaced and I had to spend close to $450 for all the work done. As my vehicle was a certified honda car I was not expecting so much of repair work in the first service itslef. When i brought this vehicle it had close to 6k miles and current milegae is 9.5k so it's not like i drove lot of miles which caused wear and tear on my vehicle. Now i am feeling disaapointed that all these things were not taken care of before the vehicle sale. Not sure if I'll be able to recommend Motorcars to my friends and family. More

Easy going and non pushy. I won't lie I hate dealing with car salespeople with a passion. However Vernell Ivy made it a pleasant experience. She understood exactly how I felt a I won't lie I hate dealing with car salespeople with a passion. However Vernell Ivy made it a pleasant experience. She understood exactly how I felt and accommodated me. She had the vehicle ready to show me explained everything in detail. If more sales people were like her I would not hate buying a car anymore. Thanks to her at least I am willing to deal with her the next time I purchase a new vehicle. Thank you for everything Vernell Ivy.you made me a believer that not all car salespeople are evil. More

Wonderful car buying experience! This is the fifth car I have purchased from Motorcars and, as always, the process was as easy as can be. This is an honest dealership (which is very This is the fifth car I have purchased from Motorcars and, as always, the process was as easy as can be. This is an honest dealership (which is very hard to come by these days), and they are truly dedicated to giving the customer a great experience. Everyone I dealt with was helpful and friendly. Highly recommend purchasing your next Honda from Gloria at Motorcars! More

Great Experience My husband and I came into the dealership without an appointment and received help promptly. Everyone we talked to was very nice and obliging. Michael My husband and I came into the dealership without an appointment and received help promptly. Everyone we talked to was very nice and obliging. Michael Lesko was our salesperson and he explained everything to us about the car and the process very clearly and transparently, he also gave us some excellent advice on how to care for our car. We didn't feel pushed into anything we didn't want or need. Overall, best dealership experience we've had. More

friendly, informative service helped get me a fair price on a new 2019 honda hrv, and was straightforward with everything. He also helped upgrade me from a 2018 hrv to a 2019 hrv a helped get me a fair price on a new 2019 honda hrv, and was straightforward with everything. He also helped upgrade me from a 2018 hrv to a 2019 hrv at no additional cost. More

Wonderful Experience Jeff Berlin was my salesperson. He was kind, friendly, and very patient. He was able to answer all of my questions. It was truly a stress free expe Jeff Berlin was my salesperson. He was kind, friendly, and very patient. He was able to answer all of my questions. It was truly a stress free experience. While he was in his office, he allowed me time to just go out, sit in the car, and inspect it thoroughly. For car buying needs, I would definitely return to or recommend Jeff Berlin. Contrell Alford was my finance person. He too was quite patient in answering all of my questions, especially those regarding the additional warranties I purchased. Jeff and Contrell make a great team. More

Another Flawless Experience at Motorcars Honda Great experience with Rich Klimkowski. Stressfree! He even set up my bluetooth so I could use my phone and listen to my iTunes. Love my HRV. Great experience with Rich Klimkowski. Stressfree! He even set up my bluetooth so I could use my phone and listen to my iTunes. Love my HRV. More