Back

Honda of Cleveland - Service Center

Cleveland , TN

not yet
rated
669 Reviews

669 Reviews of Honda of Cleveland - Service Center

Sort by
June 14, 2016

Superior Service I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment More

by TylerD515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Duncan
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for giving us an opportunity to work on all your vehicles and for the sharing your positive experience!

June 14, 2016

Continuing top-notch service Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done mo More

by Joseph H Keffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Jun 15, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for the kind words!

June 09, 2016

Pleasant Service experience ! Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem More

by Bentley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Mark Duncan
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experiences!

June 07, 2016

In and out with quickness and professionalism. I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area More

by drobyie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland.

June 05, 2016

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe More

by kimrainh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 10, 2016 -

Honda of Cleveland responded

Thank you Tim and Terry for the kind words!

June 05, 2016

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More

by Jason47
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry Anderson
Jun 10, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

June 03, 2016

Service My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and somet More

by boricuahonda2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were others but cant remember names. ALL very friendly!, Greg Lee
Jun 03, 2016 -

Honda of Cleveland responded

Thank you for the kind words! By the way, we will be adding to and remodeling the dealership soon and a car wash is in the plans so hopefully within a year we will be able to wash the car during service.

May 30, 2016

Oil change and new tires Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest h More

by Tfrady5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 03, 2016 -

Honda of Cleveland responded

Thank you for the great feedback and your loyalty to Honda Cleveland.

May 30, 2016

Small repair on brand new car Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smil More

by CarrieDenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan, Bob Baker
Jun 03, 2016 -

Honda of Cleveland responded

Thank you for allowing us to take care of all your vehicle needs and for sharing your positive experience with everyone!

May 30, 2016

Best Service Department Ever!!! Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken ca More

by Holly Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jun 03, 2016 -

Honda of Cleveland responded

Thank you Holly for the kind words and your loyalty to Honda Cleveland!

...
61
...