Honda of Columbia

Our son told us about how well he was taken care of when he bought a Honda Odyssey here. So when we needed to find a car we decided to look here. On our first visit to this dealer we were not ready to buy he bought a Honda Odyssey here. So when we needed to find a car we decided to look here. On our first visit to this dealer we were not ready to buy. We told Robert Burgess we were just looking. He was every bit as enthusiastic about answering our questions and showing us a few cars as if we were going to buy something that day. We've met the kind of salesman that just doesn't put forth much when you let them know you are just looking. Robert Burgess is not that kind of salesman. Because he was like that, after we looked at cars elsewhere, we decided to come back to Honda of Columbia in order to buy a car from him. We took the car for a test drive and he encouraged us to check it out in a way that gave us a good feel for how the car performed. Everyone we met at the dealership was very nice and welcoming. Al Tejado was very nice and helpful when we got down to the business of paying for our car. He offered us several options and we let him know how we needed/wanted to work things out. When we were finished with Al, Robert reviewed the features and various controls in the car and how to work them. He was very clear and good at explaining things. We just do not have any complaints or criticisms to offer. He covered everything in a very helpful and courteous manner. We are now thoroughly enjoying our new Honda Fit Sport. More

Lauren helped me find the car I love within my price-range. It is a 2012 Honda Accrd orl the 2000 Honda accord I've been driving for >12 years. price-range. It is a 2012 Honda Accrd orl the 2000 Honda accord I've been driving for >12 years. More

Being a first time car buyer I was thoroughly impressed with the whole buying process from the moment I first spoke to Lauren on the phone. I felt no pressure to buy and was actually asked if I wanted to c with the whole buying process from the moment I first spoke to Lauren on the phone. I felt no pressure to buy and was actually asked if I wanted to continue at one point. I highly recommend them! More

I had a former employee help me while I was unable to help myself. He picked up my Impala from another service dept. and brought it there. He worked together with George to help me through a trade in a help myself. He picked up my Impala from another service dept. and brought it there. He worked together with George to help me through a trade in and lease in a short time frame. He and George both came in on their days off to help---nothing but smiles and responsiveness from both of them. Then, as I went deeper into the process I worked with Paul and Al on the lease and the final steps. Both of them also made it all smooth and easy, no unnecessary delays. Paul was willing to quickly (last minute) change things up on the downpayment. The day before I came in, Paul was working by himself (thus, very busy) to get the lease application process done by phone, but still made it all happen without making me feel rushed. The next day when I came in to sign the papers, Paul made sure I knew what I needed to know before deciding on my down payment, and he has a very good demeanor--straight forward and calming, which I like. Al, did a great job explaining all of the lease extras. He was very patient with me as I carefully deliberated each extra--both their financial impact and their value to me. He helped me xxxxx them all and clearly explained their value to me. At the same time, there was no pressure, just the facts to help me decide--this I also like. Although Chris was not directly involved in the deal, he greeted me and spoke to me when I came into the dealership and made me feel like part of the Honda family. It's men like these that will keep us coming back there instead of going to your Honda competitor whom is only 10 minutes from our home. We have to travel 30 minutes to get to you. Thanks to all for a great experience. Sincerly, Jim Albert More

Robert Burgess was supremely helpful and easy to work with. He helped me arrange the myriad difficulties of buying out of state. I live in California and he was able to arrange everything for me in a tim with. He helped me arrange the myriad difficulties of buying out of state. I live in California and he was able to arrange everything for me in a timely fashion, even going so far as to personally offer me his personal cell phone number to speed up correspondence. More

Lauren was very helpful and worked hard to ensure I had a positive experience throughout the entire process. Paul helped to locate the specific vehicle (model, color) that I wanted and did an excellent job i positive experience throughout the entire process. Paul helped to locate the specific vehicle (model, color) that I wanted and did an excellent job in both locating the vehicle but keeping me informed through the process. Asten's work with the financing was very detailed and with his persistance helped to secure an excellent APR for the loan. More

Robert was very helpful, friendly. Showed us all we Robert was very helpful, friendly. Showed us all we needed to know about the car before we left the lot. Needs a big raise and bonus. M Robert was very helpful, friendly. Showed us all we needed to know about the car before we left the lot. Needs a big raise and bonus. Make sure you keep him. If I ever buy another car,I will look for Robert More

Honda of Columbia, I would like to thank Ms. Lauren Honda of Columbia, I would like to thank Ms. Lauren Carnprobst for the excellent service provided before, during, and after purchasing our new vehi Honda of Columbia, I would like to thank Ms. Lauren Carnprobst for the excellent service provided before, during, and after purchasing our new vehicle. When it came to CUSTOMER SERVICE she listened to my offer and provided a price. If you did your research and showed proof Lauren worked with you to ensure that they had your attention. The QUALITY OF WORK provided was outstanding. Come prepared and Lauren will do her best to match or exceed your expectation. FRIENDLINESS...I worked with ONLY TWO PEOPLE!!! Lauren and Mr. Asten Lawson/Finance Manager. This worked very well because there was less confusion, drama, and NO middleman. Mr. Lawson broke down everything on paper, entertained my question and concerns, and made sure I did not sign until I understood. In addition, he broke it down again for me because I wanted to understand completely what I was doing. PRICE: I was completely satisfied and recommend you do your homework, this will give you a foundation where you want to be. OVERALL: I purchased from HONDA OF COLUMBIA because of customer satisfaction, respectful, honesty, friendly, and caring. Thank you Lauren and Asten for making my purchase easy and enjoyable! I HIGHLY RECOMMEND HONDA OF COLUMBIA. Very Respectfully, Jamil More

Robert was very knowledgeable about the Crosstour. He was efficient in explaining the details of how the car operates and the use of all buttons. He was very personable and it was a pleasure doing business efficient in explaining the details of how the car operates and the use of all buttons. He was very personable and it was a pleasure doing business with him to purchase our new vehicle. More

Honda Cars was recommended to me by a friend. I first spoke with Will, who was incredibly gracious and immediately paired me up with my sales rep, Robert. Robert was not only professional, but very kind spoke with Will, who was incredibly gracious and immediately paired me up with my sales rep, Robert. Robert was not only professional, but very kind throughout the process. He was engaged and extremely helpful. When closing the finances on the car, I met with Steven. He was jovial and made signing my name one hundred times a lot of fun. When I had questions, Steven was patient and walked me though the numbers until I had a clear understanding of them. Lastly, we purchased chrome running boards for our Pilot that had to be ordered. When they arrived, Preston from service helped me. I dropped my car off on a busy Sat. morning and Preston still managed to get them added to my car in 2 hours! Thank you Will and Honda Cars - you all rock! We had a wonderful experience! Merry Christmas! The Saunders Family. More