
Honda of Concord
Concord, NC
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We had a great buying experience. I've bought cars, at other dealerships, and felt like I was being "helped" by desperate vultures. Today was an entirely different experience and one I've bought cars, at other dealerships, and felt like I was being "helped" by desperate vultures. Today was an entirely different experience and one that I'm thankful for. We arrived, thinking we knew what we wanted, and we're greated, by Corey, a sales person. He was pleasent , respectful and more than helpful in our descion. His knowledge of the honda lineup was impeccable, we havnt bought a car in New car in over 10 years so there was much to learn"where's the gear selector " now it's a button . I asked a billion questions and was treated to a confident thorough explanation for each. We kept going back and forth between multiple vehicles, never were we resuhed or pushed towards making a purchase. He was a great listener, addressing all of our concerns and needs. Without his help we would have left still wondering what we might buy. The rest of the buying process was smooth and effortless. The sales manager was polite and offered add ons, like every dealership does, but at no point we're the pushy or trying to sell more than we wanted or needed. This was hands down my favorite car purchasing experience. More
Christian O'Connor is friendly and super helpful. He listened to what I was looking for and made recommendations based on what I specified as my preferences in a pre-owned vehicle. He did NOT try to He listened to what I was looking for and made recommendations based on what I specified as my preferences in a pre-owned vehicle. He did NOT try to sell me things I don't want or need and asked me open-ended questions during the process. Joy Spencer was also very friendly and she patiently and expertly explained the financial services process and the several documents that must be signed (& why/what they are). I believe Joy goes above & beyond for customers and she's a great person to do services with! More
Just purchased a Honda CRV 2024 here at this dealership. Robin has been assisting us at this dealership since 2015 with our other car as well and we have always loved her warmth and service. Her humor adds Robin has been assisting us at this dealership since 2015 with our other car as well and we have always loved her warmth and service. Her humor adds to the whole experience and her conversations are very engaging. She is extremely nice, patient, passionate about her work and this is the reason we have chosen to work with Robin this time again. Highly appreciate her work. More
Patrick Crow is a 5 Star Honda Service Advisor, kept me well informed on my service and was very polite. I highly recommend Patrick at Hendrick Honda of Concord ! well informed on my service and was very polite. I highly recommend Patrick at Hendrick Honda of Concord ! More
I was greeted promptly on arrival and Patrick explained the process. The work was done on time. The process of picking up the vehicle was as efficient as the drop-off. the process. The work was done on time. The process of picking up the vehicle was as efficient as the drop-off. More
Awesome experience with Robin. Friendly, proficient, courteous. Would recommend! If you are in the market for a new or used car go there for your vehicle needs. Thanks! Friendly, proficient, courteous. Would recommend! If you are in the market for a new or used car go there for your vehicle needs. Thanks! More
We had a wonderful experience at Honda Concord. My husband and I showed up 30 min prior to the dealership closing and Jim at Honda Concord helped us start to finish (including test driving and nego My husband and I showed up 30 min prior to the dealership closing and Jim at Honda Concord helped us start to finish (including test driving and negotiations) to buy our dream car in one sitting. We will definitely be recommending future buyers to Honda Concord, especially with the friendly service Jim provided us. More
I worked with Robin Owens and Damien. They both assisted us well, helped get the process rolling quickly, and were friendly the whole time. Robin had a very bubbly personality and was el They both assisted us well, helped get the process rolling quickly, and were friendly the whole time. Robin had a very bubbly personality and was elated when we completed the deal. Was very knowledgeable about the car I was interested in, very patient, and helped us get in and out within two or so hours. Amazing! Damien, friendly as always, has been helping my nuclear family purchase cars for a few years now. He did wonderful in his new position! Thank you both. More
Jakob was one of the most knowledgeable, friendly, and helpful salespeople I’ve ever worked with. He was so patient and did a great job explaining every part of the process! Enjoyed my car buying experien helpful salespeople I’ve ever worked with. He was so patient and did a great job explaining every part of the process! Enjoyed my car buying experience! More