Honda of Concord

Perfect experience We were in market for a new car for several weeks. Jennifer make sure we drive home with the car we want and with the budget and credit we have. She k We were in market for a new car for several weeks. Jennifer make sure we drive home with the car we want and with the budget and credit we have. She knew what she was doing and went above and beyond to make the experience as easy as possible for us such that it just felt like buying a new cell phone. She coordinated pick up for my rental while I was signing the paperwork which was a fantastic touch to a perfect customer service. Also, Joy Spencer was very freindly and accommodating. I would recommend this dealership to everyone. More

Jennifer is the best! If you are in the market for a new (or used) car go see Jennifer! After having a bad experience at another dealership I was anxious about dealing with If you are in the market for a new (or used) car go see Jennifer! After having a bad experience at another dealership I was anxious about dealing with anyone. Jennifer was easy to work with really listened to what I had to say and what I wanted out of a vehicle. One of my family members will be purchasing a car soon and I will make sure they go through Jennifer! Thank you Honda of Concord for my new baby. More

Excellence in Guest service I would like to commend the Honda of Concord service and sales team with their attention to detail, follow up and general excellence in service. All t I would like to commend the Honda of Concord service and sales team with their attention to detail, follow up and general excellence in service. All team members, service and new car sales departments responded to request for information, all were professional, and were well versed in their responses. over-all a wonderful experience. More

Had a need for a vehicle and robin and chip was awesome! Gre Had a need for a truck and ended up buying 2! Robin and Chip spent plenty of time with my husband and I to make sure we had enough options to please u Had a need for a truck and ended up buying 2! Robin and Chip spent plenty of time with my husband and I to make sure we had enough options to please us and thanks to these awesome people we are the new owners of 2 very nice Chevrolet trucks! Great price and service! More

Civic coupe It was raining and cold out. Jim was so accommodating and easy to work with. No tricks up his sleeve... just honest and straight. We REALLY appreci It was raining and cold out. Jim was so accommodating and easy to work with. No tricks up his sleeve... just honest and straight. We REALLY appreciate him. In the market to buy another car now and we went straight to him! We have bought numerous cars in the past couple years. Will go back all the time to Jim! More

Perfect Experience So the whole experience from start to finish was perfect. I never felt pressured or I never felt like someone was trying to take advantage of me. Robi So the whole experience from start to finish was perfect. I never felt pressured or I never felt like someone was trying to take advantage of me. Robin knew the product and knew exactly what to show me. I'm pretty sure I was her easiest customer. Brian in finance was awesome an in and out process with a smile. Everyone was nice. Great vibes I'll definitely tell others about you all in the future. Thank you for the great experience! More

Excellent customer service I am very impressed with Isaac and so happy that there are service professionals at Honda of Concord that I can trust. It makes me feel secure in the I am very impressed with Isaac and so happy that there are service professionals at Honda of Concord that I can trust. It makes me feel secure in the choice I have made to have my car serviced here exclusively for the last 8 years. I would also like to thank Russ Carter for personally addressing an escalated matter so quickly. I hope to continue to receive the same level of service in the future. More

Awesome Experience Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord. More

Great Experience! Thank you So Much Jennifer for Helping us with our purchase of or CRV. Your Knowledge of the different vehicles and three whole process of buying a ca Thank you So Much Jennifer for Helping us with our purchase of or CRV. Your Knowledge of the different vehicles and three whole process of buying a car made it such a great experience. We could be happier with our vehicle or our buying experience. We will definitely recommend you to our friends and Family!! Brian , We thank you to for your help. we could easily tell your management skills inspire your Staff to be as knowledgeable and helpful as possible!! More

Overall great customer service Robin and Kevin were amazing. Thoroughly impressed with her professionalism and level of communication. Thanks to Robin I got the car I’ve always want Robin and Kevin were amazing. Thoroughly impressed with her professionalism and level of communication. Thanks to Robin I got the car I’ve always wanted. I would recommend to everyone. Great customer service, I have no complaints. More