
Honda of Concord
Concord, NC
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Easy car buying experience This is my third car buying experience but by far the best. The staff was super friendly and attentive to my wants and needs. Robin especially went ab This is my third car buying experience but by far the best. The staff was super friendly and attentive to my wants and needs. Robin especially went above and beyond my expectations. I was never a Honda person but I give it all to the staff who made me fall in love with my new car! More
Customer Service Shacoya Richardson, has to be one of the top service advisors if not the top. I called to schedule an appointment and from beginning to end, the custo Shacoya Richardson, has to be one of the top service advisors if not the top. I called to schedule an appointment and from beginning to end, the customer service I experienced was outstanding. I was pleasantly greeted on the phone by Amber Dupree. Her voice was so pleasant and professional I requested to meet her in person so I could personally thank her for an outstanding job. I was assured by Ms. Richardson, that my visit wouldn't take long, and before I could start working good on my computer she came to let me know the work was completet and escorted me to my vehicle. I was accustom to going out through the service department, but Shacoya, had all my paperwork completed and my appointment over. Ms. Richardson, pays attention to detail and went above and beyond getting me back to my schedule as soon as possible. She's is very thorough in her work ethics, which is one of the main reasons I personally request her as my service advisor, and will not hesitate to postpone having my vehicle serviced so that I will receive the best customer service when I visit the dealership. Truly worth the wait! More
Excellent Sale The entire experience from salesperson to financing was excellent. Turn around time was within 3 hours from start to finish. Excellent buying experie The entire experience from salesperson to financing was excellent. Turn around time was within 3 hours from start to finish. Excellent buying experience. No issues & the checking credit first was an excellent idea. No wasting of anyone's time. More
Great First Car Buying Experience! This was my first time buying a car and I could not have asked for a better experience! Robin was very welcoming and helped ensure I walked away satis This was my first time buying a car and I could not have asked for a better experience! Robin was very welcoming and helped ensure I walked away satisfied with my new Honda. I highly recommend Honda of Concord for any one in the market for a new car! More
Tdunbar Very good experience with you today. I would refer others to you. No complaints with the dealership. Zachary & Bri love the car. Thank you! Robi Very good experience with you today. I would refer others to you. No complaints with the dealership. Zachary & Bri love the car. Thank you! Robin was great to work with! We drove 2 hours away and also my grandson ! More
Love my new car!!!! Joy is amazing. She did her best to meet our needs and got us a great car for a great price. This is the third car we have bought from her. We highly Joy is amazing. She did her best to meet our needs and got us a great car for a great price. This is the third car we have bought from her. We highly recommend her!!!! More
Great Customer Service We was in the market to buy a new pilot went and met up with Robin Owens the sales lady she definitely did a fantastic job going over all the features We was in the market to buy a new pilot went and met up with Robin Owens the sales lady she definitely did a fantastic job going over all the features and accessories!! Would definitely buy from Honda of Concord again nice people and you don’t feel pressure when you are looking!!! Thank you Robin and the staff at Honda of Concord!!! More
Great customer service and salesWoman!!! I was pre approved but had an existing loan and just knew I would be upside down on my loan but I was surly mistake. Robin Owens was the best!! She ma I was pre approved but had an existing loan and just knew I would be upside down on my loan but I was surly mistake. Robin Owens was the best!! She made sure to get me in a car I wanted and could afford + they paid off my old loan!!!! Unbelievable if you need a car and are concerned about your options GO SEE ROBIN and her team at Honda of Concord!!! More
Honda Odyssey We enjoyed this car buying experience from start to finish. The best experience we have ever had with a dealership. We were given time to browse the We enjoyed this car buying experience from start to finish. The best experience we have ever had with a dealership. We were given time to browse the used car inventory before a salesperson approached us. Robin Owen is excellent! She really is a jewel! She took her time and explained everything to us and answered all of our questions. Justin was excellent to work with, as well as was Kevin. This dealership does not use high pressure and we really appreciate that. Before taking our 'new' Odyssey off the lot, Robin took time to show us all the features on our vehicle. Justin came out and made sure we were satisfied. We highly recommend this dealership. More
Great Customer Service Jennifer Baker worked with me on finding the car I wanted at the price I wanted and getting it to me. She even dropped the car off for me since I live Jennifer Baker worked with me on finding the car I wanted at the price I wanted and getting it to me. She even dropped the car off for me since I live alone! Overall the people were friendly and were easy to work with on price, financing, and any questions I had. More